Server Operations Engineer

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Install operating systems on newly mounted servers.

• Oversee the reinstallation of server operating systems and address any abnormalities.

• Conduct daily maintenance of servers, including troubleshooting, repairs, and follow-up on break-fix issues for servers and other hardware.

• Manage data on internal systems, encompassing asset management, ticketing, and rack-related information.

• Collaborate with remote vendors, manufacturers, or other teams to resolve server batch failures and issues.

• Serve on-call duty, addressing problems raised by the business owner side.

• Gather and verify the status or issues of online assets.

• Wipe drives or adjust configurations for retiring or relocating servers.

• Update or write scripts to enhance certain tools.

• Submit and monitor the part RMA or media destruction processes as necessary.

• Troubleshoot server networks.

• Manage the server lifecycle, including overseeing the performance of OxMs.

• Perform other tasks related to server operations.

⛳️ Requirements

• Bachelor's Degree in Computer Science, Electrical Engineering, or a related field.

• Proven ability to work effectively under pressure.

• Strong aptitude for learning, with a broad technical interest.

• High sense of responsibility and enthusiasm for work.

• Proficient communication skills in English; Mandarin is preferred, along with a good team-oriented mindset.

• Capability to work independently.

• Understanding of the interdependencies among Data Center functions and technologies, including Facilities.

• Familiarity with basic data analytic skills.

• Experience with large-scale remote OS installations, such as PXE boot.

• Ability to comprehend and execute Bash Shell or Python scripts.

• Knowledge of basic automation tools, like Ansible.

• Familiarity with Linux systems and the ability to identify server hardware/bare metal faults.

• Strong analytical and problem-solving abilities.

• Basic knowledge of TCP/IP concepts, including subnetting, VLANs, DNS, and IPv6.

• Competence in performing general troubleshooting.

• Understanding of out-of-band/lights-out server communication methods, such as IPMI and NCSI.

• Excellent documentation skills and practices.

🏝️ Benefits

• Work-life balance.

• Opportunities for skill enhancement.