SEO Client Success Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage a portfolio of SEO accounts focused on home services, overseeing all aspects including strategy, communication, and client relations.

• Act as the primary contact through Slack, video conferencing, and email.

• Supervise on-page content, backlinks, citations, and optimization of Google Business Profiles executed by fulfillment teams.

• Conduct monthly video meetings to review performance, clarify strategies, and outline subsequent steps.

• Identify and propose additional services such as Google Ads, Facebook Ads, and website development.

• Present SEO analytics that highlight business impacts and return on investment (ROI).

• Foster enduring client relationships through proactive communication and consistent follow-up.

• Collaborate with internal fulfillment teams to guarantee timely, high-quality, and profitable campaign delivery.

⛳️ Requirements

• A minimum of 2 years of experience in client-facing SEO or account management, ideally within a digital agency or local service sector.

• Strong understanding of Google Business Profiles, on-page SEO, backlinks, and citations.

• Proven experience in leading strategic calls, addressing challenging inquiries, and cultivating client relationships.

• Capable of managing multiple accounts with well-crafted Slack messages and reports.

• Familiarity with GoHighLevel, GA4, Monday.com, and Slack is highly advantageous.

• Required direct experience with local SEO campaigns and a track record of tangible results for actual businesses.

• Availability to work Monday through Friday, from 9 AM to 5 PM EST.

🏝️ Benefits

• Monthly tax-free healthcare stipend for marketplace coverage.

• Unlimited paid time off (PTO).

• Option for remote work.

• Work schedule from Monday to Friday, 9 AM to 5 PM EST.