Senior/Mid Engineering Manager – Delivery

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Take ownership of the entire customer implementation process, from initial scoping to final rollout and handover.

• Act as the primary liaison for client stakeholders, including senior management personnel.

• Participate in technical and architectural discussions, influencing project roadmaps.

• Oversee project financials and ensure profitability across time and materials (T&M) and fixed-price engagements.

• Enhance client relationships through upselling, cross-selling, and providing presales support.

• Foster strong team dynamics and promote a positive work culture.

• Serve as a leader by managing the complete employee lifecycle, which includes recruitment, onboarding, and development meetings.

• Travel to client locations a few times annually in Europe and the US.

⛳️ Requirements

• A minimum of 5 years' experience as an Engineering Manager, Technical Delivery Manager, or in a comparable role.

• Demonstrated experience in delivering implementation or integration projects at client sites.

• Strong customer-facing abilities and communication skills, including managing escalations and negotiating project scope.

• Proven track record in managing budgets and margins while expanding client accounts.

• Experience leading teams of over 10 engineers on complex technical projects.

• Hands-on engineering experience in Software, Network, DevOps, or Infrastructure.

• Comprehensive knowledge in at least two of the following areas: networking, network automation, cybersecurity, Data Center infrastructure, Public Cloud, or CI/CD.

• Proficient in English at a C1 level or higher.

• Willingness to work across EMEA and US time zones.

• Experience in Professional Services or with a specialized technology vendor.

• Background in presales activities.

• Possession of PMI, PRINCE2, or SAFe certification.

🏝️ Benefits

• Fully remote, hybrid, or office-based work with flexible hours.

• Access to a training budget.

• Participation in internal training sessions.

• Comprehensive hands-on onboarding process.