Engineering Manager, ChatBots – AI

This is a fully remote position, open to applicants in Germany.

📋 Description

• Lead the ChatBots and AI team within Workato’s Platform organization.

• Collaborate with Product Managers and stakeholders to define project scopes, establish timelines, and outline success criteria.

• Strategically plan and monitor execution across various quarters and sprints.

• Ensure timely delivery of projects while maintaining high-quality standards.

• Proactively identify and resolve obstacles, escalating issues when necessary.

• Balance feature development with AI-SDLC, CI/CD, platform enhancements, and management of technical debt.

• Oversee, mentor, and develop Senior and Staff engineers.

• Take charge of hiring, onboarding, and performance management processes.

• Design and refine processes suitable for a distributed, asynchronous work environment.

• Integrate AI tools into team workflows.

• Engage in architectural and design decision-making.

• Make informed trade-off decisions regarding project scope, methods, and sequencing.

• Allocate team capacity based on system comprehension and business priorities.

• Keep leadership updated on progress, risks, and any blockers encountered.

• Foster relationships with engineering and product leaders.

• Advocate for team priorities and constraints during cross-team planning.

⛳️ Requirements

• Over 5 years of experience managing engineering teams, including Senior and Staff-level contributors.

• Possess senior engineer-level technical expertise, including the ability to read code, critically evaluate designs, and contribute to architectural discussions.

• Have a hands-on background in backend engineering.

• Proficient in Ruby, Go, or similar programming languages, as well as distributed systems.

• Proven ability to navigate uncertainty and make decisions with incomplete information.

• History of delivering complex software projects on time within a fast-paced environment.

• Experience managing a fully remote and distributed team across various time zones.

• Excellent written communication skills.

• Nice to have: experience in developing AI-powered products, including agents, LLM pipelines, or orchestration systems.

• Nice to have: background in platform, integration, or developer-facing infrastructure.

• Nice to have: experience scaling a team during periods of rapid growth.

• Nice to have: familiarity with enterprise SaaS or automation platforms.

🏝️ Benefits

• Flexible, trust-oriented culture.

• Vibrant and dynamic work environment.

• Benefits offered to employees (specific benefits not detailed).