
Senior z/OS Systems Programmer
Posted Sep 25

Posted Sep 25
This is a fully remote position, open to applicants in California, +18 more states.
• Design, execute, maintain, and offer technical support for the installation, upgrades, and upkeep of IBM Mainframe z/OS and third-party software and utilities
• Install and sustain Broadcom Mainframe Software along with associated customer-developed systems
• Provide full-time services to a government agency as a client-facing technician in a staff augmentation capacity
• Support operations in both remote and office environments
• Offer off-hours assistance for new product maintenance applications and environmental modifications
• Ensure that installed software products are compliant with the current mainframe operating system
• Conduct new release and version analysis in lower environments prior to production deployment
• Document test plans and package software changes accompanied by back-out strategies
• Coordinate change control with government IT Service Management Change Advisory Board (CAB) organizations
• Execute root cause analysis and manage vendor software issue cases
• Address questions, issues, and concerns while adapting to changing priorities
• Lead execution and take ownership of the overall success of product installations
• Make independent decisions and respond to inquiries from client management
• Support, educate, guide, and mentor government employees, junior technicians, and engineers
• Over 5 years of experience as a z/OS Systems Programmer involved in software installation and maintenance
• Proficient in executing software installations using SMP/e
• Industry expertise in utilizing z/OSMF for product installations
• Familiarity with Broadcom Mainframe Software such as CA Common Services, CA Gen, CA Endevor, CA Librarian, CA Datacom or equivalent
• Capacity to manage multiple Sysplexes with over 60 LPARs
• Experience in supporting Broadcom Software and third-party products during Disaster Recovery testing
• Background in government work
• Mandatory DOD 8570 or 8140 computing environment certification such as CompTIA A+
• Active Security Clearance at the Secret level is required
• Competence in documenting test plans and packaging software changes with back-out strategies
• Ability to coordinate change control using Service Now or similar systems
• Understanding of the ITIL change process and government ITSM CAB organizations
• Exceptional verbal and written communication abilities
• Strong organizational skills; capable of working under pressure and with minimal supervision
• Ability to perform root cause analysis, interpret traces, initiate vendor software issue cases, and manage shifting priorities
• Capacity to ensure execution and take responsibility for product installations and off-hours support
• Ability to independently make decisions and address client management inquiries regarding z/OS, Broadcom mainframe technology, and third-party software
• Strong analytical and creative critical thinking abilities
• Technical proficiency along with customer-facing skills
• Bachelor’s degree and over 5 years of relevant experience required
• CompTIA A+ or Security+ obtained within the last 3 years
• Security Clearance of Secret valid within the last 5 years
• Discretionary annual bonus
• Competitive equity grant for new hires
• Annual equity awards
• Medical insurance plans
• Dental insurance plans
• Vision insurance plans
• Participation in 401(K) with company matching
• Employee Stock Purchase Program (ESPP)
• Employee Assistance Program (EAP)
• Company-paid holidays
• Paid sick leave
• Vacation time
• Paid Family Leave and other types of leave in accordance with applicable laws
The Hello Team
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