Senior Web Quality Assurance Engineer

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Oversee quality assurance testing for websites, applications, and digital platforms.

• Create, implement, and sustain detailed test plans.

• Analyze requirements, acceptance criteria, workflows, and anticipated functionalities to guarantee sufficient test coverage.

• Conduct browser, layout, functional, and responsive testing on desktop, tablet, and mobile devices.

• Recognize, document, prioritize, and communicate defects, inconsistencies, risks, and user experience challenges.

• Evaluate websites and applications against predefined requirements, acceptance criteria, client expectations, and quality benchmarks.

• Examine content, links, forms, analytics tags and triggers, and associated functionalities.

• Detect and report content, legal, analytics, security, and compliance inconsistencies.

• Engage directly with clients and internal team members to assist in triaging, clarifying, and resolving issues.

• Offer QA guidance and recommendations when issues necessitate judgment, prioritization, or further investigation.

• Adhere to and enhance QA processes, documentation standards, and testing methodologies.

• Handle multiple tasks and projects concurrently, often under tight deadlines.

• Support client training, documentation, or process guidance as required.

• Quickly adapt to new tools, systems, processes, and client environments.

• Appropriately utilize AI tools to boost productivity, analysis, documentation, and workflow.

⛳️ Requirements

• At least 5 years of experience in digital quality assurance or an equivalent blend of education, technical training, and relevant experience.

• Robust technical background and comprehension of web technologies.

• Experience in leading QA testing for websites, applications, or digital platforms.

• Familiarity with browser testing on desktop, tablet, and mobile devices.

• Proficient in writing, executing, and maintaining test plans.

• Capability to test against requirements, acceptance criteria, and expected functionality.

• Knowledge of layout, responsive design, browser behavior, accessibility considerations, and user experience principles.

• Skill in identifying and documenting functional, layout, content, analytics, legal, security, and compliance-related issues.

• Ability to assess defects, determine severity, communicate impact, and suggest next steps.

• Excellent written and verbal communication skills.

• Proficient in documenting issues clearly, concisely, and accurately.

• Ability to convey technical concerns in a professional and comprehensible manner.

• Proven ability to interact directly with clients for clarification, triaging, and resolution of issues.

• Capability to support client training or create client-facing documentation as necessary.

• Ability to professionally explain QA findings, risks, and recommendations.

• Capacity to work independently without daily QA oversight.

• Ability to follow detailed instructions and established processes.

• Skill in identifying needs for process clarification, improvement, or escalation.

• Strong inclination for detail-oriented tasks.

• Ability to manage multiple tasks and projects under tight deadlines.

• Quick learner of new tools, systems, and processes.

• Self-motivated and responsible in a remote work setting.

• Professional demeanor, client-focused, and well-organized.

• Strong commitment to quality and follow-through.

• Bachelor’s degree in an IT-related field or equivalent education and relevant work experience.

• Must be authorized to work in the United States.

• Must reside within the continental United States.

• Provision IAM does not sponsor employment visas.

• Employment is subject to successful background screening and drug testing, where permitted by law.

• Must complete Form I-9 and verify identity and employment authorization.

• Must be comfortable utilizing AI responsibly while maintaining sound judgment, thorough review, technical fundamentals, and practical problem-solving skills.

• Nice-to-have: experience in breakpoint testing, web functional testing, browser and layout testing, Google Analytics tag and trigger testing, security testing, automated testing, FinTech/banking or regulated industry experience, client-facing technical support or training, development/coding/scripting, accessibility testing, QA process enhancement, and successful remote work experience.

🏝️ Benefits

• Company-sponsored health insurance, covering both employee and family.

• Generous paid time off policy.

• SIMPLE IRA retirement plan with IRS-compliant eligibility and company contribution.

• Fully remote work environment.

• Opportunities for professional development, technical ownership, and impactful client interactions.

• Competitive salary range: $65,000 – $80,000.