Senior Vice President – Access and Care Coordination

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Transform the understanding, prediction, and delivery of patient and population needs using an AI-driven orchestration engine.

• Offer strategic and operational leadership across the enterprise for integrated care coordination, navigation, patient flow, and access.

• Develop core capabilities, optimize resources, scale solutions, enhance impact, monetize platforms, and achieve established KPIs.

• Improve inpatient and ambulatory care management, care transitions, care navigation, coordination, access, and patient flow.

• Establish platforms, processes, and structures that unify inpatient, ambulatory, and virtual care operations.

• Collaborate with physicians, nursing staff, IT, Virtual Health, Clinical Transformation, operations, strategy, and divisional leadership.

• Design, develop, and execute comprehensive orchestration for Care Management and PACT.

• Set system standards and enhance performance through data and technology utilization.

• Act as the operational architect and primary liaison for evaluating Mission Control outcomes related to technology, algorithms, care pathways, and associated changes.

• Lead the enterprise "mission control" for care coordination, patient flow, and access throughout the care continuum.

• Convert enterprise and system strategy into integrated operating frameworks, priorities, and performance expectations.

• Establish governance structures, decision rights, escalation pathways, and standardized processes for patient progression and care coordination.

• Provide executive leadership for inpatient care management, ambulatory care management, care coordination, utilization management, and care transitions.

• Facilitate integration across care settings to minimize fragmentation, enhance outcomes, and optimize length of stay, readmissions, and post-acute transitions.

• Oversee the PACT Call Center at the enterprise level and integrate access, triage, and navigation with clinical care management.

• Utilize digital tools, analytics, and workforce models to elevate access, responsiveness, and patient experience.

• Implement reliable personnel, processes, and technology that support an integrated, high-performing patient experience.

• Develop and operationalize financially sustainable care models.

• Apply advanced analytics and real-time data to forecast demand, manage capacity, and initiate proactive interventions.

• Collaborate with corporate stakeholders and clinical executives to ensure transparency, accountability, and alignment.

• Work with market, medical group, and hospital leadership to implement enterprise models.

• Drive system-wide change through matrixed leadership.

• Establish expectations, identify dependencies and redundancies, clarify ownership, and prioritize tasks.

• Lead and cultivate senior leaders across various portfolios and geographic locations.

• Foster a high-performing, accountable leadership team rooted in Advocate Health values.

⛳️ Requirements

• Master’s degree in healthcare administration, Business Administration, Nursing, Medicine, or a related field, or equivalent experience.

• At least 15 years of progressive leadership experience in healthcare, including enterprise or multimarket scopes.

• Proven track record of leading large, complex clinical or operational entities across multiple care environments.

• Extensive expertise in care management, patient flow, access, and clinical operations.

• Demonstrated ability to operate at the executive strategy level while ensuring disciplined execution.

• Experience in managing large, complex teams across various geographies and care settings.

• Capability to collaborate with physicians, nursing, IT, Virtual Health, Clinical Transformation, operations, strategy, and divisional leadership.

• Aptitude for translating enterprise strategy and design into coordinated execution at scale in a financially sustainable manner.

• Experience with advanced analytics and real-time data.

• Licensure, registration, and/or certification: none required.

• This is a remote-based position with a strong preference for candidates residing in NC, GA, IL, or WI.

• Some travel will be required.

🏝️ Benefits

• Benefits eligible.

• Premium pay opportunities, including shift differentials and on-call compensation, depending on the role.

• Incentive pay for certain positions.

• Potential for annual pay increases based on performance.

• Paid Time Off programs.

• Comprehensive medical, dental, vision, life, and Short- and Long-Term Disability benefits.

• Flexible Spending Accounts for eligible healthcare and dependent care expenses.

• Adoption assistance.

• Paid parental leave.

• Defined contribution retirement plans with employer matching.

• Additional financial wellness programs.

• Educational Assistance Program.

• Opportunities for career development.

• Benefits and well-being programs.