Senior UX Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with customers to uncover friction points, unmet needs, and potential opportunities.

• Incorporate customer feedback, market research, behavioral insights, and AI-driven data into product decision-making and prioritization.

• Collaborate with Product and Engineering teams from the initial discovery phase through to delivery.

• Shape the roadmap direction by leveraging customer insights.

• Transform intricate workflows into user-friendly experiences.

• Lead UX initiatives for one or more product domains and influence the development process and rationale.

• Utilize AI to expedite research, synthesis, ideation, prototyping, and validation processes.

• Explore and experiment with emerging AI technologies to facilitate the organization’s adoption of effective methodologies.

• Enhance collaboration among Product, UX, and Engineering teams.

• Elevate the overall design quality throughout the platform.

• Reinforce design systems, patterns, accessibility, and industry best practices.

• Mentor colleagues and contribute to the growth of the UX discipline.

⛳️ Requirements

• A minimum of 5 years of experience in designing intricate software products.

• Proven experience in designing enterprise, B2B SaaS, workflow-intensive, or platform-based products.

• Strong skills in discovery, research, and framing problems effectively.

• Experience in influencing product strategy, not solely design execution.

• Capability to thrive in uncertain situations and establish clarity.

• Exceptional communication, facilitation, and stakeholder management abilities.

• Demonstrated use of AI technologies to enhance discovery, insight generation, design exploration, validation, or product decision-making.

• Proven ability to translate customer insights and both qualitative and quantitative data into actionable steps.

• Ability to autonomously manage projects from problem definition through to delivery and evaluation.

• A genuine passion for understanding customer needs and addressing significant challenges.

• Experience in athletics, encompassing education, event management, coaching, officiating, or related fields, is highly preferred.

• A cellphone or personal device capable of receiving MFA texts or calls.

• An adequate internet connection for remote work, with a minimum speed of 10Mbps download.

🏝️ Benefits

• Customer-focused decision-making processes.

• Opportunities for continuous learning and validation.

• AI-enhanced design and research workflows.

• Established design systems and scalable experience patterns.

• Strong collaborative relationships between Product, UX, and Engineering teams.

• A cellphone or personal device to receive MFA texts or calls.

• An adequate internet connection for remote work, with a minimum speed of 10Mbps download.