Senior UI/UX Designer

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Develop comprehensive experiences for client-oriented AI agent products, encompassing conversational flows, agent transitions, and multi-step automated processes.

• Establish interaction patterns for conveying uncertainty and confidence, managing errors and fallback scenarios, handling latency, and facilitating human-in-the-loop moments.

• Design conversational interfaces and self-service analytics experiences for intricate data science outputs.

• Create and sustain reusable components for AI interactions.

• Collaborate with AI engineers to guarantee that designs are practical, resilient, and accurately reflect model behaviors.

• Lead discovery sessions and user research alongside client stakeholders.

• Generate high-fidelity prototypes prior to engineering investment.

• Advocate for WCAG 2.2 AA accessibility standards.

• Develop UX standards, documentation, and records of design rationale.

• Work collaboratively with teams distributed across various regions and time zones.

⛳️ Requirements

• Over 5 years of experience in UI/UX design.

• A portfolio showcasing shipped, intricate digital products.

• Strong expertise in interaction design, information architecture, and usability principles.

• Proficient with contemporary design and prototyping tools, such as Figma.

• Exceptional communication skills, with the ability to present design rationale to executives, engineers, and clients.

• Capability to work autonomously and take ownership of design decisions from start to finish.

• Comfortable navigating ambiguity and adapting to evolving technical constraints.

• Experience in designing LLM-based products, including chatbots, copilots, or agent workflows (preferred).

• Familiarity with prompting, RAG, tool utilization, and model limitations (preferred).

• Background in media, advertising, or marketing technology (preferred).

• Experience in designing analytics or business intelligence experiences (preferred).

• Experience contributing to or maintaining a design system at scale (preferred).

• Accessibility certification such as IAAP CPACC or WAS, or experience with accessibility audits and assistive technology testing (preferred).

• Experience in designing asynchronous, event-driven, or streaming interfaces (preferred).

🏝️ Benefits

• Medical, vision, and dental insurance.

• Life insurance.

• Short-term and long-term disability insurance.

• 401k plan.

• Flexible paid time off.

• A minimum of 15 paid holidays each year.

• Paid sick and safe leave.

• Paid parental leave.

• Applicable state and local employee leave benefits.