Senior Trader Onboarding Operational Readiness Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct daily audit sampling on completed IDV, Sanctions, and CIP cases.

• Monitor, analyze, and report on SLA fulfillment, processing bottlenecks, and queue performance metrics.

• Develop operational readiness infrastructure, QA scoring models, decision trees, and testing protocols for KYC and EDD onboarding processes.

• Act as the main operational point of contact for Compliance.

• Ensure alignment of current and future workflows with legal and regulatory requirements.

• Create, maintain, and audit SOPs, job aids, decision trees, and training modules.

• Oversee the implementation and operational communication of new procedures.

• Evaluate Sanctions and IDV screening match rates, false-positive occurrences, and vendor performance metrics.

• Suggest and verify enhancements to automated screening logic.

• Manage operational readiness checklists for vendor improvements, product launches, and policy updates.

• Perform User Acceptance Testing (UAT) with the IDV vendor and Product/Engineering teams.

• Identify quality defect trends and provide organized audit feedback.

• Facilitate monthly calibration meetings to ensure consistent scoring among leadership.

⛳️ Requirements

• 2-4 years of relevant experience in Quality Assurance, operational readiness, compliance testing, internal audit, or risk operations within fintech, digital brokerage, or financial institutions.

• Strong familiarity with IDV, CIP, and Sanctions screening processes.

• In-depth knowledge of regulated KYC/AML and EDD frameworks.

• Practical experience with QA scoring tools and screening vendor platforms.

• Experience in designing, documenting, and operationalizing new procedures, training programs, or quality frameworks for scaling teams.

• Ability to analyze complex compliance regulations and translate them into practical, clear, and repeatable operational procedures and training materials.

• Skilled in conducting root-cause error analysis, assessing SLA performance data, and recommending actionable screening/process improvements.

• Excellent written and verbal communication abilities.

• Competence in producing high-quality technical documentation and conducting clear operational briefings.

🏝️ Benefits

• Seven Company-paid Holidays and generous Family Leave.

• Paid time off is front-loaded.

• Competitive 401(k) matching.

• Health, dental, and vision insurance for full-time employees.

• Bonus for taking 5 consecutive vacation days.

• Food and groceries budget.

• Contribution towards health and wellness.

• Eligibility for performance-based bonuses.