Senior Technology Consultant, Atlassian

This is a fully remote position, open to applicants in Australia.

📋 Description

• Create, develop, and execute high-quality solutions, encompassing architectural system design.

• Facilitate discussions with customers to uncover essential business and technical requirements, and formulate implementation strategies based on the identified needs.

• Offer seasoned guidance, feedback, and recommendations to clients based on recognized best practices.

• Assist in the deployment, adoption, and expansion of solutions provided to customers.

• Manage customer engagements as a project lead, overseeing scheduling, coordination, communication, and fostering customer relationships.

• Provide advice on internal tools and processes as a senior member of the technical team.

• Establish yourself as a subject matter expert and a respected member of the community.

• Aid in the development of proposals and definitions for statements of work.

• Engage with prospective customers during sales calls as a technical consultant, offering guidance on product solutions.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Technology, Mathematics, or related technical fields.

• Over 5 years of experience as an Atlassian Consultant, Atlassian Administrator, Jira Administrator, or in similar roles.

• Proven experience in delivering solutions that include installations, upgrades, migrations, workshops, integrations, and training for Atlassian products (Jira, Confluence, Bitbucket, etc.).

• A successful history of engaging with customers and demonstrating outstanding consulting and influencing capabilities.

• Strong analytical skills, with the ability to view situations comprehensively across various domains.

• Proven expertise in analyzing, evaluating, and translating customer requirements into solutions.

• Exceptional communication skills, including the ability to facilitate workshops and communicate effectively in writing and verbally.

• Familiarity with Agile development methodologies.

• Proficient in technical skills such as command line (preferably Unix), SQL, script development, software configuration, and other related technical abilities.

• Knowledge of scripting languages (e.g., Python, Groovy, Perl, Ruby, Shell Scripting, etc.).

• Understanding of ITIL and ITSM principles.

• Experience in UAT testing and development of test use-cases.

• Familiarity with cloud technologies.

🏝️ Benefits

• Share the fruit program: as we grow the company, we share the profits.

• Stock options: an opportunity to participate in the ownership of the company.

• Health insurance: we prioritize your well-being and that of your family.

• Retirement plan/fund savings: we care about your future, offering diverse plans based on your location.

• Career pathways program: growth opportunities are available horizontally, vertically, or in any direction you choose.

• Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, and Wellness.

• Ample PTO, plus one cultural heritage and community day to honor your story, family, and culture.