Senior Technical Writer

This is a fully remote position, open to applicants in Czechia.

📋 Description

• Conduct research, compose, and refine technical documentation, guaranteeing clarity, brevity, and user-friendliness.

• Enhance the quality and uniformity of documentation across various products and platforms.

• Spearhead intricate documentation projects that necessitate collaboration among Product, Engineering, Support, and other stakeholders.

• Spot opportunities to enhance documentation procedures, tools, workflows, and information architecture.

• Serve as a reliable subject matter expert and documentation collaborator for cross-functional teams.

• Share knowledge, establish best practices, and contribute to team efficiency through knowledge sharing and process enhancements.

• Exhibit strong ownership, judgment, and independence while navigating uncertainty, competing priorities, and changing product specifications.

• Play a role in the long-term scalability and sustainability of documentation systems and standards.

⛳️ Requirements

• Minimum of 5 years of experience in technical documentation for customers, developers, and internal stakeholders.

• Exceptional writing, editing, and communication skills in English, with the capability to convey complex technical information effectively.

• Familiarity with Docusaurus, GitLab repositories, and Jira.

• Proficient in Git workflows, including branching, merging, and conflict resolution.

• Experience in API documentation (REST APIs, JSON, OpenAPI/Swagger).

• Strong skills in Markdown and MDX authoring.

• Knowledge of documentation versioning and docs-as-code methodologies.

• Acquainted with Agile development practices and experienced in an Agile working environment.

🏝️ Benefits

• Employee Assistance Program: Access to emotional support counseling services 24/7, including life coaching, dependent care, elder care, financial & legal support, wellness coaching, new parent support, and more.

• Family Leave: Paid leave according to Czech law for birthing parent recovery, along with a 4-week paid leave for non-birthing/bonding parents.

• Pension Insurance: We provide a comprehensive pension insurance plan to secure your financial future, covering a contribution equivalent to 3% of your monthly gross salary, up to CZK50,000 per calendar year.

• Remote Working: Choose to work from home or join us at our Brno Office—whichever suits you best! A remote working stipend is offered.

• Quarterly Thrive-Wellness Days: An additional vacation day each quarter when the entire company pauses normal activities to refresh and rejuvenate.

• Volunteerism Time Off: Enjoy 5 days of paid time off annually to engage in volunteer activities of your choice.

• Paid Birthday Off: Celebrate your birthday with a day off!

• Mobile Allowance benefit: An allowance provided to support work-related communication and tasks.

• Employee Recognition: Ongoing acknowledgment and rewards in a culture that promotes personal and professional growth.