Technical Writer, Level II

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Prepare and oversee the creation and revision of Architecture and Component diagrams, Technical Diagrams, User Guides, Software Bill of Materials (SBOM), and Cybersecurity processes and protections.

• Collaborate with customers and engineers to enhance project/product onboarding documentation.

• Develop clear graphical representations of the software ecosystem.

• Document maintenance and management protocols for various Cloud services.

• Employ work-management tools such as Azure DevOps to record work and processes.

• Provide guidance to customers regarding documentation tools and opportunities for process improvement.

• Engage directly with customers to establish priorities and ensure deliverables meet company and customer standards.

• Execute tasks assigned by Team Leads, which may involve research and investigation.

• Interface with senior-level customers, Warfighters, and leadership.

⛳️ Requirements

• A US Government security clearance is mandatory.

• Proof of U.S. Citizenship is required.

• Must currently hold an active Secret (or higher) security clearance.

• High School Diploma with 10 years of relevant experience, or Associate’s degree with seven years of relevant experience, or Bachelor’s degree in a related field with one year of relevant experience, or Master's degree in a related field with no experience.

• Exceptional communication skills, both written and verbal.

• Strong proficiency in Adobe Acrobat.

• Solid understanding of the Microsoft Suite of Software.

• Basic knowledge of DevOps tools, such as Azure DevOps (ADO).

• Basic familiarity with Windows and Linux operating systems.

• Basic understanding of Cloud ecosystems and architectures.

• Knowledge and experience with Department of Defense networks, systems, and processes.

• Experience with the Government’s EMASS, RMF, and/or ATO/ATT processes and tools.

• Experience with Oracle Cloud ecosystems.

• Experience collaborating with Government Cloud providers, such as ECMA.

• Familiarity with Soldier and/or other Army Mission Command and Control systems.

• Exposure to software engineering processes/tools/methods, software design, testing, development, and/or support, Cloud Services, Cloud Service management tools, and networking.

• Experience in technical writing related to software products, such as Architecture/Network Diagrams, Technical Process/Procedure Documents, Onboarding/Tutorial lessons, and cybersecurity threat/protection/mitigation descriptions.

🏝️ Benefits

• Competitive salary.

• Comprehensive Medical, Dental, and Vision plans.

• Group Life and Voluntary Life Insurance plans.

• Retirement Savings Plan.

• Paid Time Off.

• Paid Parental Leave.

• Tuition and Professional Development Reimbursement Program.