Senior Technical Trainer

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Take ownership of the CDD SDLC Process Playbook, serving as the definitive source of delivery standards.

• Define, document, and manage SDLC workflows, controls, role responsibilities, decision points, and necessary artifacts.

• Create visual standards, including process diagrams, flowcharts, and role-specific views.

• Oversee documentation governance, version control, and approval workflows across SharePoint and Teams.

• Keep standards updated as delivery practices, tools, and organizational requirements evolve.

• Design and implement role-specific training that aligns with SDLC standards, quality expectations, and audit requirements.

• Convert SDLC standards and audit criteria into practical guidance for technical and cross-functional teams.

• Develop and present one-point lessons, micro-learning modules, comprehensive SDLC retraining, and artifact-specific deep dives.

• Collaborate with Product, Engineering, QA, Architecture, Operations, and Quality teams on delivery expectations.

• Integrate audit findings, incident insights, and operational feedback into training and process enhancements.

• Facilitate feedback mechanisms to identify failure points, opportunities for simplification, and strategies for error-proofing.

• Monitor training completion, adoption, and compliance trends.

• Assess training effectiveness using outcome-based indicators such as audit improvements, recurring findings, and artifact quality.

• Update enablement materials as standards, practices, and tools evolve.

• Develop training and standards materials utilizing PowerPoint, Word, Visio, Miro, and similar tools.

• Manage version-controlled document libraries in SharePoint and OneDrive.

• Utilize Excel, Power BI, or similar tools to track training, corrective actions, and compliance metrics.

• Navigate SDLC tools and delivery systems to support audit evidence, traceability, and quality reviews.

• Promote safe, compliant, production-ready utilization of AI-enabled development tools.

• Provide technical training in classroom settings, virtual classrooms, or blended formats, either individually or in groups.

⛳️ Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, Education, or equivalent practical experience.

• Over 5 years of experience in technical training, delivery enablement, SDLC governance, quality/process management, or a closely related field.

• Strong written communication skills and structured documentation capabilities.

• Ability to convert complex technical workflows into clear, teachable guidance.

• Familiarity with SDLC concepts, delivery governance, and quality assurance practices.

• Demonstrated facilitation and coaching skills with both technical and cross-functional audiences.

• High level of organizational discipline, including version control and documentation governance.

• Experience in supporting or working within AI-assisted software delivery environments.

• Working knowledge of adult learning principles, instructional design, or curriculum development.

• Experience with structured delivery models such as Specification-Driven Development, Agile, or similar methodologies.

• Experience in supporting compliance audits or working in regulated delivery environments.

• Familiarity with CI/CD pipelines, environments, and release processes.

• Experience with Learning Management Systems or structured training repositories.

• Relevant certifications like ATD CPTD/APTD, CompTIA CTT+, CPTM, or equivalent Learning & Development certifications.

• Proficient in English in a business context.

🏝️ Benefits

• Work from Home

• Employee Belonging Groups

• Healthcare: Dental, Medical

• Birthday Day Off

• Meal Allowance

• Paid Vacation

• Volunteer