Senior Technical Project Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Work closely with a collaborative accounts team to assess customer web architecture and provide optimal integration solutions.

• Ensure customer success by offering best practice recommendations and formulating a long-term strategy for web performance and security.

• Collaborate with the business to evaluate integration efficiency, deliver top-notch service, and cultivate strong customer relationships.

• Engage in internal projects to share best practices and enhance methodology and integration quality.

• Serve as a reliable end-to-end advisor to customers.

• Oversee customer engagement and technical solutions utilizing the Akamai platform.

• Foster close relationships with customers and address intricate internet challenges.

⛳️ Requirements

• At least 8 years of relevant experience.

• A bachelor's degree or an equivalent qualification.

• Experience in a customer-facing capacity within the Information Technology sector.

• Proven ability to manage and successfully deliver large-scale technical customer projects.

• Familiarity with project management methodologies.

• Knowledge of web technologies and protocols such as HTTP or DNS.

• Exceptional communication and presentation abilities.

• Capacity to convey highly technical information in a clear and understandable manner.

🏝️ Benefits

• Annual bonus or incentives.

• Equity awards.

• Employee Stock Purchase Plan (ESPP).

• Healthcare benefits.

• RRSP contributions.

• Company holidays.

• Paid Time Off (PTO) for vacation.

• Sick leave.

• Family-friendly benefits.

• Employee assistance program.

• Support for mental wellness.

• Financial wellness assistance.

• Flexible work options: remote, in-office, or a hybrid approach.