Senior Technical Program Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee intricate, multi-team programs that encompass core banking, card issuing, ledger management, authorization, settlement, disputes, fraud, and payment processing areas.

• Propel the execution of strategic projects from initial concept to full production launch.

• Create and uphold program plans, milestones, dependencies, risks, and criteria for success.

• Provide transparent visibility to leadership regarding delivery status, obstacles, and mitigation strategies.

• Collaborate with Engineering, Product, and Architecture teams to guarantee scalable and robust solutions.

• Analyze and question technical designs, architectural trade-offs, and implementation strategies.

• Foster alignment on technical requirements, non-functional requirements (NFRs), operational readiness, scalability, security, and resiliency goals.

• Detect integration, performance, reliability, and operational risks early in the project lifecycle.

• Coordinate efforts across Product Management, Engineering, Site Reliability Engineering (SRE), Architecture, Client Delivery, Compliance, and Operations teams.

• Promote accountability and resolution of dependencies across teams.

• Facilitate planning, execution, release readiness, and post-launch evaluations.

• Ensure alignment between business goals and engineering efforts.

• Support strategic client initiatives involving major financial institutions and enterprise clients.

• Lead preparations for significant client launches, platform migrations, and production deployments.

• Effectively communicate technical and delivery risks to both internal and external stakeholders.

• Oversee risk management, issue resolution, and escalation procedures.

• Establish metrics and reporting mechanisms to enhance delivery predictability and execution quality.

⛳️ Requirements

• A minimum of 8 years of relevant work experience with a Bachelor’s Degree, or at least 5 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD), or 2 years of experience with a PhD, OR a total of 11+ years of relevant work experience.

• At least 9 years of relevant work experience with a Bachelor’s Degree, or 7 or more years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD), or 3 or more years with a PhD.

• A minimum of 8 years of experience in technical program management, engineering management, or software delivery leadership with a Bachelor’s Degree, or at least 5 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD).

• Experience collaborating with global, distributed engineering teams.

• Familiarity with highly regulated financial sectors.

• Proficient understanding of Agile, Scrum, and SAFe methodologies.

• Experience utilizing Jira, Confluence, and program management tools.

• Knowledge of active-active architectures, disaster recovery, resiliency testing, and non-functional requirements.

• Strong grasp of cloud-native architectures, distributed systems, microservices, REST APIs, event-driven systems, and public cloud platforms (AWS, GCP, Azure), along with CI/CD and modern software delivery practices.

• Expertise in risk management, dependency management, and stakeholder engagement.

• Exceptional communication and executive presentation abilities.

• Proven track record of influencing outcomes without direct authority.

• Background in software engineering, computer science, or systems architecture.

• Experience working with Tier-1 banks, payment processors, or global fintech platforms.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Paid time off

• Flexible work arrangements

• Professional development opportunities