Senior Technical Program Manager

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Develop and oversee integrated program plans, roadmaps, dependency maps, milestone schedules, RAID logs, and governance routines for intricate business and technology projects.

• Transform executive priorities into actionable workstreams, decision points, deliverables, and operational rhythms.

• Lead the intake, prioritization, sequencing, and readiness evaluation for initiatives spanning product, technology, data/analytics, operations, commercial, and partner teams.

• Coordinate efforts among cross-functional teams and external partners.

• Convert business objectives and technical specifications into scope, deliverables, business requirements/user stories, acceptance criteria, and implementation strategies.

• Manage dependencies, trade-offs, risks, blockers, resource limitations, and escalation pathways.

• Prepare executive-level status updates, decision memos, portfolio overviews, dashboards, and governance documentation.

• Foster delivery operating rhythm through steering committees, working sessions, standups, planning/PI ceremonies, readiness reviews, UAT/QAT coordination, retrospectives, and post-launch evaluations.

• Collaborate with technical, product, and business leaders on solution design, change management, security, privacy, quality, compliance, release readiness, and user adoption.

• Facilitate alignment among senior leaders and teams.

• Continuously enhance portfolio execution practices, intake workflows, prioritization frameworks, RACI/ownership models, status transparency, capacity planning, lessons learned, and governance standards.

• Operate with minimal supervision and influence outcomes without direct authority.

⛳️ Requirements

• Bachelor's degree or equivalent experience.

• 7+ years of experience leading complex technical programs, portfolio execution, product delivery, enterprise transformation, or cross-functional business/technology initiatives.

• Ability to function effectively at both executive and working-team levels, translating strategy into actionable delivery plans, decision frameworks, and measurable outcomes.

• Strong understanding of program/portfolio governance, risk management, dependency management, prioritization, resource/capacity planning, change management, and executive communications.

• Experience collaborating with product, technology, data/analytics, QA, operations, finance, legal/compliance, marketing, vendors, and external partners.

• Capability to manage delicate stakeholder dynamics, clarify operational models, and build trust among teams with competing priorities.

• Familiarity with Agile, hybrid, and waterfall delivery methodologies.

• Working knowledge of PI planning, sprint events, UAT/QAT, release readiness, and benefits realization.

• Proficiency with ADO (Azure DevOps), Jira, Monday.com, Smartsheet, Confluence, SharePoint, PowerPoint, Excel, Power BI, or similar tools.

• Strong business acumen and analytical mindset.

• Ability to present qualitative and quantitative trade-offs to senior leadership.

• Advanced degree is preferred.

• PMP, PgMP, ACP/Agile, SAFe, or similar certification is preferred.

🏝️ Benefits

• Comprehensive full medical, dental, and vision insurance.

• Basic life insurance at no cost to the employee.

• Company-paid short-term and long-term disability.

• 12 weeks of 100% paid parental leave.

• Health Savings Account (HSA).

• Flexible Spending Accounts (FSA).

• Retirement savings plan.

• Personal paid time off.

• Paid holidays and a company-wide wellness day off.

• Paid time off to volunteer at nonprofit organizations.

• Pet-friendly office environment.

• Commuter benefits.

• Group pet insurance.

• On-the-job training and skills development.

• Employee Assistance Program (EAP).