Senior Technical Product Manager, Data Services

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Lead the strategic planning and implementation of data management for B2G registration and reporting platforms.

• Work collaboratively with external B2G clients and both technical and business teams to provide comprehensive data and reporting solutions.

• Supervise the development and management of registration, data, and reporting tools.

• Analyze market demands and technology trends to create a roadmap for data and technical reporting services.

• Draft requirements and collaborate with technology teams on execution.

• Manage and enhance automated registration, data, and reporting tools.

• Oversee and improve enrollment and rostering solutions, including the ACT Now B2B registration tool.

• Establish the strategic direction for reporting data platforms and both internal and external integrations.

• Manage institutional registration, hierarchies, and customer access permissions for reporting data.

• Stay updated and trained in education-technology interoperability standards.

• Act as the product contact for platform consolidation and modernization efforts.

• Collaborate with technology teams on the implementation of NIST, GovRAMP, and FedRAMP compliance.

• Provide consulting services for platform data analytics tools.

• Develop scalable custom data delivery solutions for third-party agencies and foster customer relationships.

• Set customer satisfaction metrics and create feedback loops.

• Collaborate with architects on epics and feature stories.

• Oversee RFPs, audits, and compliance processes.

• Analyze performance metrics for optimization and efficiency.

• Support training, documentation, and demonstrations for new features.

• Report directly to the VP of K12 Education.

⛳️ Requirements

• Minimum of 5 years of increasingly responsible experience in technology, product development, or product management.

• Proficient in requirements writing and roadmap ownership.

• Strong expertise in technical management, API, interoperability, and integration.

• Advanced understanding of technical platforms, pipelines, and APIs.

• Extensive knowledge of API strategy, platform integration patterns, and microservices architectures.

• Solid understanding of system security, compliance, and governance requirements.

• Experience utilizing AI tools for drafting, research, and data synthesis, with appropriate judgment for human review.

• Capable of developing software project timelines and platform roadmaps.

• Ability to influence architectural decisions while considering enterprise architectures.

• Expert understanding of software development methodologies across multiple teams.

• Familiarity with Data & Data Services.

• Bachelor’s degree in technology, business, or a related field, or an equivalent combination of education and experience.

• Preferred experience with education-technology data interoperability standards such as Ed-Fi or OneRoster, or similar regulated data domains.

• Preferred experience supporting or contributing to NIST, FedRAMP, or government/compliance certification processes.

• Preferred experience in contributing to and reviewing RFPs.

• Candidates must be authorized to work in the U.S. without visa sponsorship.

🏝️ Benefits

• Company-funded life insurance.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Flexible health spending accounts.

• Flexible dependent spending accounts.

• 401(k) retirement savings plan with company match.

• Paid holidays.

• Paid time off.

• An inclusive and equitable workplace.

• Opportunities for team member development.

• Training, documentation, and demonstrations for new features.

• Completion of the ACT National Career Readiness Certificate is recommended.

• Finalists will be subject to a criminal background check as a condition of employment.