Senior Technical Product Manager

This is a fully remote position, open to applicants in Poland, +4 more states.

📋 Description

• Evaluate production incidents, support cases, system metrics, and business data to pinpoint and address recurring, high-impact issues at their root.

• Detect technical vulnerabilities, operational inefficiencies, and product or technical debt, while quantifying their actual costs.

• Create a systematic approach to identify, track, prioritize, and resolve platform challenges.

• Assess partner integrations to uncover overlooked capabilities, underutilized features, and potential new connection opportunities.

• Discover avenues to enhance revenue, operational efficiency, and customer satisfaction.

• Develop and uphold a roadmap that balances reliability, technical investment, and business prospects.

• Prioritize initiatives based on their impact, urgency, engineering efforts, and long-term benefits.

• Facilitate cross-functional initiatives among Engineering, Support, Operations, Sales, Leadership, and external partners.

⛳️ Requirements

• Over 5 years of experience in Product Management, Technical Product Management, or Engineering Management, demonstrating a history of end-to-end ownership.

• Familiarity with intricate B2B SaaS platforms, marketplaces, or systems heavily reliant on integrations.

• Proven ability to tackle ambiguous challenges without a predefined backlog or established methodologies.

• Strong comprehension of software architecture, APIs, integrations, databases, background processes, and distributed systems.

• Capable of investigating production issues utilizing logs, dashboards, SQL, monitoring tools, and technical documentation.

• Quick to develop a mental model of a complex existing system and identify its principal risks.

• Structured approach to problem-solving with the ability to quantify the effects of technical and product-related issues.

• Strong prioritization skills and the ability to make informed decisions.

• Sound business intuition with the ability to recognize the revenue or retention impacts of technical challenges.

• Comfortable making decisions with incomplete information and adapting as new evidence becomes available.

• Experience in Hospitality Tech, Travel Tech, PMS, CRS, Channel Management, or OTA integrations is a plus.

• Experience with external technology partners and intricate third-party integrations is advantageous.

• Background in enhancing operational and support processes is beneficial.

• Familiarity with AI-driven products and automation is a valuable asset.

• Previous experience as a team lead, solutions architect, or engineering manager is highly regarded.

🏝️ Benefits

• Competitive salary along with an equity package.

• Opportunity to define a new product category through discovery ahead of market trends.

• Direct access to founders and technical leadership.

• Freedom to experiment, take risks, and propel discovery.

• Engage at the crossroads of cutting-edge AI and a significant traditional industry.