Senior Technical Product Manager – APIs & Integrations

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the complete lifecycle for API and integration products, encompassing strategy, roadmap, feature definition, and execution.

• Act as a product thought leader, responsible for the vision and roadmap for the API and integration portfolio.

• Establish API design standards, including versioning and deprecation, security and authentication models, developer experience, and strategies for build/buy/partner decisions.

• Oversee the integration strategy for HRIS, payroll, benefits, leave and absence, carrier, identity, and various partner integrations.

• Identify, assess, and manage technology vendors and strategic partners.

• Define integration requirements, commercial and technical engagement terms, and collaborative go-to-market strategies.

• Handle and prioritize the product backlog, create detailed user stories, mitigate risks, and remove obstacles for teams.

• Convert customer, partner, and market needs into actionable product requirements.

• Ensure alignment with leadership regarding business value.

• Collaborate with Engineering, Security, and Architecture on API contracts, data models, authentication, performance, reliability, and monitoring.

• Establish and monitor success metrics for APIs and integrations.

• Utilize AI for research, requirement gathering, and prototyping.

• Employ AI and automation to minimize implementation efforts and operational challenges.

• Facilitate workshops with customers, partners, and internal teams.

• Test assumptions through rapid experimentation.

• Support product development, customer success, and business development initiatives.

• Equip customer-facing and implementation teams with product knowledge, API and integration documentation, go-to-market strategies, and competitive positioning.

• Perform additional duties as assigned.

• Report directly to the Director of Platform Products and Strategy.

⛳️ Requirements

• A minimum of 5 years of experience in product management.

• Proven experience in owning API, integration, or platform products.

• Experience in developing and communicating API roadmaps, API-as-a-product mindset, lifecycle management, versioning, and enhancing developer experience.

• Ability to read and analyze API specifications such as OpenAPI.

• Capability to reason about data models and system architecture.

• Familiarity with REST, webhooks, event-driven architectures, OAuth/SSO, API gateways, JSON, XML, and flat-file/SFTP.

• Experience collaborating with vendors and partners to create, launch, and expand integrations.

• Proven track record in negotiating scope, managing dependencies, and achieving joint outcomes.

• Background in an agile development environment.

• Experience in writing detailed user stories, maintaining backlog health, sequencing incremental value delivery, and collaborating with cross-functional teams.

• Analytical and data-driven approach to problem-solving.

• Ability to define and assess success using clear business metrics.

• Skill in driving initiatives through influence without formal authority.

• Collaborative work style with the ability to navigate through ambiguity.

• Excellent listening, verbal, and written communication abilities.

• Capacity to explain technical concepts to non-technical audiences.

• Highly organized, self-motivated, reliable, positive, and professional.

• Strong critical thinking and multitasking skills.

• Consistent and reliable high-speed internet connection and a distraction-free workspace.

• Ability to be on camera during work-related training sessions, meetings, and/or events.

• Ability to sit or stand at a desk for extended periods while working on a computer.

🏝️ Benefits

• Comprehensive benefits package.

• Paid Time Off (PTO).

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan with matching contributions.

• Employee Assistance Program (EAP).

• Wellness program.

• Flexible remote work schedule.