Senior Systems Specialist

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Assess business and customer requirements to create application-driven solutions.

• Diagnose and resolve moderately complex system challenges, escalating as needed.

• Assist with reporting, analytics, system administration, and functionality of business applications.

• Act as a liaison among end users, Information Technology teams, and external vendors.

• Engage in system implementations, testing, upgrades, maintenance, and process enhancement initiatives.

• Develop and update functional documentation, reports, and training resources.

• Lead or contribute to project teams that support both departmental and enterprise-wide initiatives.

• Offer education and consultation regarding applications, processes, and compliance standards.

• Maintain precise databases, reporting tools, and system documentation.

• Provide functional expertise on moderately complex computer applications.

• Evaluate customer needs, make informed decisions, and deliver solutions or products such as online applications, electronic forms, and reports.

• Ensure optimal performance of departmental applications in collaboration with IT or external software vendors.

• Represent assigned areas on project teams for system implementations, policy updates, and process redesigns.

• Stay informed on industry and regulatory/compliance matters, providing related education and consultation.

• May oversee staff.

⛳️ Requirements

• Bachelor's degree in a relevant business field or computer science.

• 3 to 5 years of experience in systems, functioning as a "super-user" of an application in a similar departmental setting, or providing consultative insights for application usage or design.

• Strong proficiency in standard word processing, spreadsheet, and/or database applications.

• Excellent organizational, critical thinking, problem-solving, communication, and interpersonal skills.

• Technical experience in systems support, business applications, analytics, reporting, or supply chain operations.

• Familiarity with Workday is advantageous.

• Familiarity with the GHX procurement and ordering platform is advantageous.

• Familiarity with the Databricks reporting and analytics platform is advantageous.

• Ability to effectively communicate with both technical and non-technical stakeholders.

• Experience in system implementation and project management is preferred.

• Additional relevant education and/or experience is preferred.

🏝️ Benefits

• Banner supplies equipment.

• Opportunities for personal development and training.

• Comprehensive total rewards package.

• Commitment to pay equity and transparency.