Senior Systems Administrator

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Take ownership of and continuously enhance IT operations, which encompass operating systems, security tools, applications, servers, email systems, databases, and patch management.

• Develop and improve standard operating procedures within a publicly regulated enterprise environment.

• Lead technical initiatives, design solutions, and manage planning, execution, and post-implementation evaluations.

• Manage critical IT tasks and systems essential for business operations.

• Maintain technical documentation and collaborate with auditors on IT general controls, including SOX compliance.

• Ensure a secure and dependable IT infrastructure and network.

• Report on project status, activities, and accomplishments to both internal and external stakeholders.

• Oversee the health and performance of Azure and GCP cloud architecture, including monitoring, alerting, and responding to critical incidents.

• Design, construct, test, and sustain servers and solutions.

• Maintain laptops, desktops, servers, routers, switches, firewalls, printers, security updates, LANs, and SaaS applications.

• Manage Okta IAM, covering SSO, MFA, provisioning/deprovisioning, access policies, and Okta Workflows.

• Act as the primary Level 3/4 escalation point, leading complex troubleshooting and root-cause analysis while mentoring junior administrators.

• Execute system audits, backups, restores, and disaster recovery tests.

• Enforce SOX IT general controls and address control deficiencies.

• Utilize scripting and automation to minimize repetitive tasks.

• Assess vendors and technology investments, contributing to IT budget planning and capacity forecasting.

• Collaborate with others to resolve IT issues and undertake additional assigned IT responsibilities or projects.

⛳️ Requirements

• Bachelor's degree in IT or equivalent practical experience.

• Preferred relevant IT certifications (e.g., AWS/GCP, CompTIA, Microsoft).

• Over 7 years of relevant enterprise IT operations experience, including significant time in a Level 3+ or lead role.

• Proficient English communication skills, both verbal and written.

• Strong attention to detail, dependability, cooperation, integrity, and analytical skills.

• Ability to handle multiple tasks simultaneously.

• Excellent organizational and prioritization abilities.

• Strong interpersonal and influencing capabilities.

• Experience with Azure and GCP.

• Experience with administering Okta or a similar IAM/SSO platform, including Okta Workflows automations.

• Proven track record in maintaining enterprise-scale infrastructure and cloud solutions.

• Experience in maintaining and patching Windows, Linux, and Apple operating systems.

• Experience in maintaining and patching SQL databases.

• Ability to inspire, motivate, mentor, and influence behaviors to facilitate change.

• Capacity to adapt to swiftly changing priorities.

• Strong hands-on experience using AI tools such as Claude or Microsoft Copilot in an IT context.

• Experience collaborating with global and/or US-based business teams.

• A quiet workspace with an internet connection of at least 30 Mbps download and 10 Mbps upload.

🏝️ Benefits

• Flexible remote workplace arrangement.

• Employer of Record administration through RemoFirst in Colombia.

• Virtual interview process.

• Monthly salary ranging from COP 7,850,000.00 to COP 10,475,000.00.