Senior Strategic Commercial Banking Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead strategic commercial banking implementation projects by providing guidance to financial institution stakeholders on solution design, operational alignment, and best practices for Alkami’s business banking functionalities.

• Act as the primary subject matter expert for Alkami's commercial banking features, which include Business ACH, Business Wires, Business Admin, Business Reports, BAI2, Limit Management, Import Mapper, Householding, and Auto Billing.

• Assess intricate commercial banking operational frameworks, determine business requirements, and propose scalable implementation strategies that align with customer objectives and regulatory standards.

• Align client commercial banking operations with Alkami platform capabilities, pinpoint process deficiencies, and suggest workflow, product, or operational enhancements.

• Counsel cross-functional implementation teams regarding the operational impacts of business banking, configuration choices, and customer readiness prerequisites.

• Oversee hosted commercial user acceptance testing activities and verify business workflows prior to production rollout.

• Convert business banking requirements into actionable technical and operational directives for both internal and customer stakeholders.

• Provide strategic insight on commercial banking operations, platform usage, industry trends, and operational efficiencies.

• Assess implementation obstacles, integration dependencies, business workflows, and organizational effects to create mitigation strategies.

• Synchronize implementation priorities, operational readiness tasks, and customer expectations across both internal teams and external partners.

• Relay customer feedback, operational challenges, enhancement prospects, and commercial banking requirements to Product and Engineering leadership.

• Create scalable implementation guidance, operational frameworks, and best practices documentation.

• Mentor implementation consultants and teams that engage with customers.

• Act as a trusted advisor during customer escalations, operational reviews, and implementation planning meetings.

• Shape consulting methodologies, implementation standards, and customer engagement strategies to enhance client results and delivery scalability.

⛳️ Requirements

• 10–15 years of experience in leading commercial banking consulting projects, enterprise banking implementations, treasury management operations, or client-facing business banking transformation efforts.

• Background in fintech, digital banking, financial services, or similar environments.

• Proven experience advising executive stakeholders and managing complex operational implementations.

• Bachelor’s degree in Business, Finance, Information Systems, Banking, or a related discipline.

• Extensive knowledge of commercial banking operations, treasury management services, and business banking implementation practices.

• Advanced understanding of commercial banking products, workflows, and operational processes, including ACH, wires, reporting, and limit management.

• Capability to analyze complex customer operational models and convert business requirements into scalable implementation solutions.

• Experience leading strategic customer interactions with executive stakeholders, operational transformation, and enterprise implementation initiatives.

• Ability to influence implementation strategies, product direction, and operational best practices across cross-functional teams.

• Outstanding communication and stakeholder management skills across technical, operational, and executive audiences.

• Experience facilitating intricate user acceptance testing, operational readiness activities, and customer advisory sessions.

• Recognized expertise in commercial banking consulting, implementation delivery, and customer operations optimization.

• Preferred: experience working with fintech, SaaS, or digital banking commercial banking platforms.

• Preferred: knowledge of banking integrations, BAI2 processing, or treasury management operational workflows.

• Preferred: experience influencing product roadmap discussions or operational enhancement initiatives.

• Preferred: familiarity with enterprise implementation methodologies, customer onboarding processes, or change management practices.

• Preferred: experience mentoring consultants, implementation specialists, or customer-facing operational teams.

• Preferred: experience managing strategic customer escalations, enterprise banking transformations, or executive advisory roles.

• Must be eligible for full-time employment in the US; sponsorship for employment is not available.

🏝️ Benefits

• Remote-first work environment.

• Unlimited paid time off.

• 401(k) plan with employer matching.

• Diverse and inclusive workplace.

• Equal opportunity employment and a discrimination-free work environment.