Senior Strategic Account Manager, Corporate

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement extensive, long-term strategic initiatives for Panopto's most valuable corporate accounts.

• Foster strong, trustworthy relationships with key decision-makers in enterprise settings.

• Proactively identify and analyze our corporate clients' strategic goals and operational challenges.

• Identify, qualify, and secure significant upsell and cross-sell opportunities.

• Organize, manage, and finalize renewal agreements and expansion proposals at the enterprise level.

• Mobilize resources and advocate for effective collaboration across Panopto's teams.

• Serve as the primary internal point of escalation for critical customer issues.

• Maintain a thorough understanding of emerging corporate SaaS trends, compliance needs, and competitive landscapes.

• Monitor, evaluate, and report on essential account performance metrics.

⛳️ Requirements

• Demonstrated history of successfully retaining, negotiating, and expanding large, intricate enterprise accounts.

• Proven experience in establishing genuine partnerships and influencing strategic decisions at the C-suite and executive levels.

• Exceptional ability to create data-driven business cases, analyze account performance metrics, and navigate corporate procurement processes.

• Outstanding presentation and storytelling abilities.

• Proficient in utilizing advanced enterprise CRM systems (such as Salesforce) and customer success analytics platforms.

• Basic understanding of business, sales, or technology principles.

🏝️ Benefits

• Health insurance

• Flexible spending accounts

• Retirement savings plans

• Life and disability insurance programs