Senior Strategic Account Manager

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Formulate and implement annual business strategies for designated strategic distributor accounts.

• Cultivate enduring executive relationships within customer organizations.

• Discover new revenue streams through product enhancements, category expansion, decoration capabilities, and strategic initiatives.

• Conduct quarterly business assessments utilizing sales analytics, market trends, and performance metrics.

• Develop growth strategies that enhance revenue, profitability, and customer loyalty.

• Negotiate annual contracts and strategic alliances.

• Increase market share within existing national accounts and target high-potential distributors.

• Formulate sales strategies for new product launches and emerging market trends.

• Act as the primary executive liaison for assigned strategic clients.

• Address complex customer challenges through cross-functional teamwork.

• Collaborate with Merchandising, Marketing, Operations, Supply Chain, Customer Experience, and Finance teams.

• Track industry trends and competitive activities.

• Offer insights on pricing, products, decoration technologies, and service improvements.

• Provide customer insights to shape company strategy.

• Meet revenue targets, gross profit goals, strategic account growth, customer retention, new business development, forecast accuracy, and management of the sales pipeline.

• Travel approximately 50% for customer engagements, industry trade shows, national sales meetings, and executive business reviews.

⛳️ Requirements

• Bachelor's degree is preferred.

• 7–10+ years of proven sales or account management experience.

• At least 5 years of experience in the promotional products sector.

• Demonstrated success in managing national or enterprise distributor accounts.

• Proven track record of surpassing sales targets.

• Strong business insight and capacity to analyze financial performance.

• Outstanding presentation and communication skills.

• Experience in managing executive-level relationships.

• Proficient in CRM platforms and Microsoft Office Suite.

• Experience with the Top 100 promotional products distributors is preferred.

• Familiarity with supplier operations and manufacturing processes is a plus.

• Understanding of screen printing, laser engraving, embroidery, UV printing, digital printing, and heat transfer is desired.

• Experience in leading strategic business reviews is advantageous.

• Strong negotiation and contract management capabilities.

• Experience collaborating across various functional departments.

• Must possess authorization to work in the U.S.

• A satisfactory background check is required.

🏝️ Benefits

• Vacation, personal, and sick leave.

• Medical, dental, vision, life insurance, and disability coverage.

• Flexible spending accounts.

• 401(k) retirement plan.

• Discounts on brand-name apparel.

• Engaging employee events.

• Opportunities for professional growth and advancement.