Senior Strategic Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish, oversee, and enhance relationships with designated accounts by gaining insights into customer industries, business models, and purchasing processes.

• Recognize current and future customer needs and position Cummins products and solutions to meet those demands.

• Formulate and implement account strategies and sales plans to increase market share, revenue, and profitability within current accounts.

• Foster new business and growth opportunities in collaboration with customers, enhancing overall customer value.

• Articulate value by assisting customers in interpreting data and achieving consensus on the advantages of Cummins solutions.

• Direct and coordinate customer communication at all levels, managing escalations, contracts, and authorized negotiations.

• Collaborate across sales roles and internal teams to synchronize efforts and execute cross-business account strategies.

• Monitor performance by assessing customer satisfaction, providing accurate forecasts and reports, and achieving revenue and market share targets.

⛳️ Requirements

• A college degree, university degree, or equivalent in Marketing, Sales, technical fields, or a related discipline, or a suitable combination of education and experience is necessary.

• This role may necessitate licensing for compliance with export controls or sanctions regulations.

• A significant level of relevant work experience is required, including prior customer and/or product experience. Experience in purchasing/commercial contract negotiation is preferred.

• Proven ability to manage large, complex strategic accounts in a team-oriented or co-managed account structure, with a demonstrated capacity to collaborate effectively with other account leaders.

• Strong organizational and execution capabilities, with the ability to handle multiple workstreams, customer requests, and internal stakeholders in a high-growth, dynamic environment.

• Demonstrated proficiency in driving customer engagement and sustaining robust relationships at various levels while supporting account strategy execution and revenue growth.

• Experience collaborating cross-functionally with technical, commercial, and operational teams to deliver customer solutions and resolve issues.

• Experience supporting large-scale or high-growth accounts in the data center, power generation, or related industrial sectors is preferred.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Remote work options