Senior Strategic Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Manage and expand a portfolio of key Tier 1 Financial Services accounts.

• Create and implement strategic growth plans that align with customer goals.

• Foster trusted relationships with executive and C-suite stakeholders.

• Oversee commercial renewals, negotiations, and opportunities for expansion.

• Collaborate closely with Customer Success to enhance customer adoption and achieve business results.

• Advocate for the customer’s voice within the organization, influencing product direction and commercial strategies.

• Identify potential commercial risks and take proactive measures to safeguard recurring revenue.

• Provide market insights on Financial Services, AI, and regulatory changes to facilitate business growth.

⛳️ Requirements

• Experience in enterprise SaaS, software, or AI account management.

• A demonstrated history of expanding strategic customer accounts, facilitating renewals, and boosting customer retention.

• Familiarity with large Financial Services organizations.

• Exceptional stakeholder management and executive communication abilities.

• Strong skills in commercial negotiation, planning, and relationship development.

• A proactive, customer-centric approach with a commitment to delivering outstanding customer outcomes.

• Nice to Have: Background in AI, compliance, or regulated technology.

• Nice to Have: A well-established network within UK Financial Services.

• Nice to Have: Experience navigating enterprise procurement processes and complex commercial negotiations.

🏝️ Benefits

• Remote-first working throughout the UK.

• Company-wide offsite meetings and regular in-person events.

• Policy allowing work abroad.

• Optional Personal Development Plan available.

• Flexible benefits platform, enabling you to select the benefits that are most important to you.

• Life insurance, income protection, critical illness cover, and pension with up to 5% employer matching contribution.

• Private health and dental insurance.