Senior SRE – Contract to Hire

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage, maintain, and enhance production infrastructure within AWS.

• Develop and sustain infrastructure as code with Terraform.

• Enhance monitoring, alerting, dashboards, and service-level metrics utilizing New Relic or similar observability tools.

• Minimize alert noise and proactively identify issues before they impact customers.

• Engage in the 24/7 on-call rotation and coordinate responses to production incidents.

• Facilitate blameless postmortems and ensure that corrective actions lead to sustainable improvements.

• Collaborate with product engineers to identify performance and reliability challenges throughout the application stack.

• Strengthen application resilience through timeouts, retries, queuing, backpressure, and idempotency practices.

• Enhance CI/CD pipelines and deployment methodologies using GitHub Actions, GitLab CI, or CircleCI.

• Automate repetitive operational tasks to decrease engineering toil.

• Develop and maintain runbooks, system diagrams, troubleshooting guides, and production documentation.

• Assist in capacity planning, performance testing, database reliability, and production-readiness evaluations.

• Collaborate with Security and Engineering teams on infrastructure hardening, access control, logging, and compliance-related operational practices.

• Mentor engineers and advocate for effective reliability practices throughout Engineering.

⛳️ Requirements

• Over 10 years of comprehensive experience in software engineering, infrastructure, or systems.

• A minimum of 5 years in roles related to SRE, Platform Engineering, DevOps, or production operations.

• Prior professional software development experience.

• Capability to read, debug, and contribute to application code.

• Extensive hands-on experience managing production workloads in AWS.

• Experience in building and maintaining infrastructure using Terraform or a comparable infrastructure-as-code tool.

• Strong observability expertise with New Relic, Datadog, or another contemporary monitoring platform.

• Experience in incident response, on-call operations, postmortems, and troubleshooting in production environments.

• Proven experience in establishing or maintaining CI/CD pipelines.

• Familiarity with networking, Linux, distributed systems, and relational databases.

• Excellent judgment in balancing immediate operational requirements with long-term maintainability.

• Strong communication skills and the ability to collaborate effectively across disciplines.

• Demonstrated success in utilizing automation to enhance reliability.

• Experience with Ruby or Ruby on Rails.

• Proficient in PostgreSQL administration or performance tuning.

• Experience managing enterprise SaaS products at scale.

• Understanding of SLOs, SLIs, error budgets, capacity modeling, and load testing.

• Background in payments, fintech, or highly regulated systems.

• Experience supporting SOC 2 or similar security and compliance frameworks.

🏝️ Benefits

• Contract-to-hire arrangement.

• Remote work opportunity within the United States.

• Occasional in-person collaboration for candidates located in the Seattle area or on the West Coast.

• Participation in a shared 24/7 on-call rotation.

• Opportunity to mentor engineers and promote reliability practices.