Senior Specialist, Field Engineer – VAMPIRE DLA

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Serves as the company's field representative at critical and highly sensitive locations.

• Assists with the installation, configuration, and troubleshooting of hardware and software on complex integrated network systems.

• Supports regular, special, and integrated system test programs, which include scenario-based testing, developmental testing (DT), and operational testing (OT) at various locations.

• Represents customer needs within the Agile/Scrum software development process.

• Maintains an outstanding reputation through positive interactions with customers.

• Provides on-site support for cUAS systems installation, integration, maintenance, and troubleshooting.

• Conducts system testing, diagnostics, and repairs to ensure peak performance.

• Offers training to end-users and operators on cUAS equipment.

• Works collaboratively with engineering and support teams to address technical issues.

• Keeps up-to-date with advancements in cUAS technology and best practices.

• Ensures adherence to relevant safety, security, and operational protocols.

⛳️ Requirements

• Bachelor’s Degree and a minimum of 6 years of relevant experience.

• Graduate Degree with at least 4 years of related experience.

• In the absence of a degree, a minimum of 10 years of relevant experience is required.

• Secret Clearance is mandatory.

• Over 3 years of experience with cUAS technologies or similar defense/security systems.

• Proficient with diagnostic tools and test equipment.

• Familiarity with military standards and technical documentation.

• Experience in developing test cases to effectively validate software features.

• Capable of diagnosing and resolving hardware and software issues.

• Excellent communication and interpersonal skills are essential.

• High School Diploma or equivalent, with a minimum of 10 years of related experience or a 2-year post-secondary/Associate’s degree along with 6 years of related experience.

• Possession of a Department of Defense Security Clearance (or the ability to obtain one) is required.

• Experience with related technologies such as radar systems, electronic warfare, or surveillance systems is advantageous.

• A minimum of two (2) years of experience troubleshooting technical and/or software products is necessary.

• Relevant technology industry certifications such as CompTIA’s A+/Network+/Security+/Server+, Cisco CCNA/CCDA, Microsoft MTA/MCSA, etc. are strongly preferred.

🏝️ Benefits

• Reasonable accommodation for individuals with disabilities.