Customer Service Engineer – Senior Customer Support Engineer

This is a fully remote position, open to applicants in France.

📋 Description

• Install, optimize, and maintain instruments.

• Troubleshoot and validate instruments.

• Document every intervention in line with Quality procedures.

• Notify customers upon completion of the intervention.

• Provide internal and/or external technical training on the instruments.

⛳️ Requirements

• Diploma or degree (Bac+2 to Bac+5) in a scientific field: chemistry, physical measurements, materials science.

• A valid driving license (category B) is required for daily travel.

• Ability to work as part of a team.

• Proficiency in teaching and training.

• Strong customer relations and interpersonal skills.

• Excellent organizational abilities.

• Precision and attention to detail.

• Thoroughness in tasks.

🏝️ Benefits

• Company car.

• Comprehensive company health insurance.

• Meal vouchers (€10 per working day, with a 40% employee contribution).

• Participation in JRTT (working-time reduction/time-off scheme).