Senior Solutions Engineer – EMEA

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Facilitate technical discovery sessions focused on lawful intercept, location intelligence, and data analytics needs.

• Architect and implement comprehensive solutions that encompass telecom networks, data collection, mediation, analytics, and visualization platforms.

• Manage the technical sales process, which includes architecture, solution positioning, demonstrations, POCs, and responses to RFPs/RFIs.

• Convert customer requirements into detailed system designs.

• Serve as a trusted technical advisor for law enforcement, intelligence, and telecom stakeholders.

• Communicate intricate solutions to both technical and non-technical decision-makers.

• Assist in customer workshops, technical deep dives, and executive presentations.

• Develop architectures that integrate SS8 solutions into client environments.

• Ensure compliance with telecom standards, lawful intercept frameworks, and regulatory mandates.

• Collaborate with delivery teams during the transition from design to implementation.

• Work alongside account teams to strategize on new and existing opportunities.

• Generate proposals, quotes, SOWs, and technical documentation.

• Aid in competitive positioning and articulate solution differentiators.

• Provide product management with insights from the field, including trends and customer requirements.

• Influence product direction by leveraging real-world use cases and addressing customer pain points.

⛳️ Requirements

• Over 10 years of experience in solution and systems engineering, sales engineering, network engineering, or solution architecture.

• Capability to design and size high-capacity, high-performance, mission-critical systems.

• Strong grasp of telecom network architectures and signaling protocols.

• Familiarity with 3G, 4G LTE/EPC, 5G Core, IMS, VoLTE, and VoIP.

• Expertise in IP networking, including routing, switching, and protocols.

• Experience with lawful intercept frameworks and systems.

• Understanding of data flows, packet capture, and network-based data collection.

• Background in supporting or collaborating with law enforcement agencies, intelligence communities, or telecommunications service providers.

• Practical experience with virtualization and/or cloud-native environments.

• Knowledge of databases and storage systems.

• Understanding of compliance, regulatory, and legal considerations in telecom and surveillance contexts.

• Proven ability to manage technical sales cycles and close complex deals.

• Experience in responding to RFPs/RFIs and crafting technical proposals.

• Strong presentation and demonstration skills.

• Excellent verbal and written communication abilities with substantial customer-facing experience.

• Capability to work independently, take initiative, and contribute to technical leadership.

• Ability to simplify complex systems without oversimplifying them.

• Capacity to challenge unrealistic customer expectations.

• Self-motivated, adaptable, and comfortable in uncertain environments.

• Willingness to travel up to 60%.

• Experience with OSINT, location intelligence, or analytics platforms is a significant advantage.

• Familiarity with Hadoop, Spark, Elasticsearch, AI/ML, or AWS/Azure/private cloud is a nice-to-have.

🏝️ Benefits

• A culture of collaboration, innovation, and continuous growth.

• A team environment that values contributions and invests in employees' futures.

• Reasonable accommodations throughout the recruitment process.