Senior Solutions Engineer

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Take ownership of customer implementation projects from start to finish, acting as the main point of contact during onboarding, deployment, and ongoing customer success.

• Set up, validate, and enhance the Intelligent Grid Platform (IGP) using customer utility data and network models to facilitate real-world grid planning and DER applications.

• Function as a reliable technical and industry consultant, offering insights on grid planning, utility operations, interconnection processes, and best practices.

• Facilitate customer workshops and stakeholder discussions to identify business challenges, establish requirements, and ensure successful project results.

• Accelerate customer adoption and value generation by aiding utilities in effectively incorporating IGP into their planning and operational frameworks.

• Represent the customer's voice internally, converting customer needs, industry trends, and market insights into actionable product specifications and roadmap suggestions.

• Work closely with technical and commercial teams to provide high-quality solutions and enhance customer value.

• Mentor and guide junior team members through coaching, knowledge exchange, and the development of implementation best practices.

• Assist in go-to-market strategies through product demonstrations, technical presentations, thought leadership materials, RFP submissions, partner engagements, and participation in industry events.

• Represent envelio at conferences, webinars, workshops, and other industry gatherings to bolster our market presence and customer relationships.

⛳️ Requirements

• A Bachelor's degree in Electrical Engineering, Energy Systems, Software Engineering, or a related technical discipline.

• Over 7 years of experience managing intricate projects or programs and achieving successful outcomes in customer-facing or cross-functional settings.

• Solid technical proficiency in power systems and electrical engineering concepts, with experience in utility planning, interconnections, grid modernization, and/or power system design.

• Knowledge of distributed energy resources (DERs), hosting capacity analysis, grid planning software, GIS systems, or utility analytics platforms.

• Comprehensive understanding of the electric utility sector, including utility planning methodologies, utility data, planning studies, and regulatory frameworks.

• Demonstrated experience in managing customer and stakeholder relationships, with the ability to communicate effectively with technical, operational, and executive audiences.

• Excellent organizational skills and meticulous attention to detail, capable of managing multiple priorities and projects concurrently.

• Experience in mentoring and developing junior team members and contributing to team growth.

• Willingness to travel occasionally for client meetings, conferences, industry events, and team collaborations.

🏝️ Benefits

• 100% coverage for medical, dental, and vision premiums (70% for dependents).

• Health Savings Account (HSA) with employer contributions to promote long-term health.

• 401(k) plan with an employer match of up to 4% to assist in future investments.

• Home-office stipend to ensure comfortable remote work.

• Commuter benefits for those commuting to the office and for business travel.

• Flexible time-off policy, allowing you to take the time you need, when necessary.