Senior Solutions Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead sales initiatives alongside Account Executives and Account Management to identify and qualify new sales prospects.

• Act as the sales team’s subject matter expert on PayNearMe’s technology platform, payment solutions, Agentic IVA capabilities, and service model in both internal and client-facing interactions.

• Collaborate with Account Executives to present, demonstrate, and sell PayNearMe’s Agentic IVA solution and upcoming agentic AI modules as they are launched in the market.

• Create and deliver engaging demonstrations of PayNearMe’s payment platform, Agentic IVA, and associated AI-driven solutions for potential customers.

• Design, scope, and propose solutions that enhance the payment and customer engagement experience.

• Work in partnership with Product and Marketing teams to convert product features and innovations into compelling business value propositions.

• Gather and document client feedback and analyze market data to influence sales strategies, product direction, and AI solution adoption.

• Provide insights on market trends, competitive dynamics, and new opportunities in payments, customer engagement, and agentic AI technologies.

• Meet sales goals and quotas on a quarterly and annual basis.

• Collaborate with the sales team to build relationships with customer contacts in technical, operational, product, and business leadership roles, establishing credibility with all decision-makers.

• Partner closely with the onboarding team to kick off new implementations and ensure that all relevant solution designs are thoroughly documented.

• Support the sales team in responding to technical RFPs, RFIs, and security questionnaire requirements.

• Work with the sales team to document product gaps identified during the sales process and communicate these to Product and Engineering prior to contract signing.

• Serve as a trusted advisor to customers throughout the evaluation process, assisting them in understanding how PayNearMe’s payment and AI solutions can deliver measurable business results.

⛳️ Requirements

• Over 5 years of successful experience in Solutions Consulting, Sales Engineering, Solution Architecture, or a related pre-sales role.

• More than 5 years of experience in payment processing, fintech, business process outsourcing, customer engagement technology, AI solutions, or similar technology sectors.

• Proven experience in supporting the sale, implementation, or deployment of Agentic IVA (Intelligent Virtual Assistant) solutions and conversational AI technologies.

• Comprehensive understanding of agentic AI concepts, customer engagement automation, conversational AI platforms, and their business applications.

• Proven track record of meeting quotas and contributing to revenue goals.

• Exceptional communication, presentation, and storytelling abilities, with the capacity to explain complex technical concepts to both technical and executive audiences.

• Strong organizational, project management, and follow-up capabilities.

• A robust work ethic, self-motivated and driven, capable of managing multiple priorities in a dynamic environment.

• Ability to collaborate effectively across Sales, Product, Engineering, Marketing, and Customer Success teams.

• High emotional intelligence and the skill to quickly establish trusted relationships with customers and internal stakeholders.

• Bachelor’s degree or equivalent experience.

🏝️ Benefits

• Competitive salary and benefits package with growth-company options grant.

• Fast-paced and professional work culture.

• Stock options with standard startup vesting - 1 year cliff; 4 years total.

• $50 monthly communication expense stipend for phone/internet bills.

• $250 stipend to improve your work-from-home setup.

• Reimbursement for peripheral equipment: monitor (up to $400), keyboard, and mouse (up to $200).

• Premium medical benefits including vision and dental (100% coverage for employees).

• Company-sponsored life and disability insurance.

• Paid parental bonding leave.

• Paid sick leave, jury duty, and bereavement leave.

• 401k plan.

• Flexible Time Off (our team members typically take off around 3-4 weeks per year).

• Volunteer Time Off.

• 13 scheduled holidays.