Senior Solutions Architect – Pre-sales

This is a fully remote position, open to applicants in Canada.

📋 Description

• Provide exceptional technical expertise and strategic direction to customer accounts.

• Manage technical pre-sales relationships, propose business workflows, and assist clients in integrating TRM solutions.

• Serve as the primary technical consultant during discovery calls and document technical specifications.

• Showcase TRM's APIs and architecture to clients, offering guidance on implementation and potential obstacles.

• Create and maintain high-quality resources for client integrations.

⛳️ Requirements

• Relevant experience in pre-and post-sales positions, such as Senior Solutions Architect, Senior Sales Engineer, or Senior Customer Success Engineer.

• Outstanding customer-facing abilities, with a talent for empathizing with both technical and non-technical audiences.

• Demonstrated experience working with engineering and product teams to tailor API-based SaaS solutions.

• Proficient in scripting languages (e.g., Python, Javascript, Typescript).

• Excellent problem-solving skills and meticulous attention to detail.

• A proactive mindset for identifying improvement opportunities.

• Bonus: Previous experience in AI development is highly desirable.

🏝️ Benefits

• A global team that values asynchronous communication to achieve success.

• Flexible working hours within the 8 am - 5 pm EST time frame for overlapping teams.