Senior Solution Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate with customers effectively

• Assist prospects and clients during architecture discussions, onboarding, migrations, and the adoption of production environments

• Lead technical discussions

• Aid customers in designing scalable cloud and Kubernetes infrastructures, resolving issues, and applying best practices related to CI/CD, infrastructure automation, and deployments

• Establish yourself as a trusted advisor

• Coordinate closely with Account Executives, Customer Success, Product, and Engineering teams to eliminate customer obstacles and enhance their overall experience

• Transform recurring customer inquiries into improved documentation, tools, processes, and product feedback

• Technically contribute to Qovery’s open-source community (CLI, Terraform Provider, tooling)

⛳️ Requirements

• Significant experience with Kubernetes in production environments

• Practical experience with AWS, GCP, or Azure

• Comprehensive understanding of Networking, DNS, and Containers

• Proficient in CI/CD and Infrastructure-as-Code

• Skilled in production troubleshooting

• Background in customer-facing technical positions: Solution Engineering, TAM, Platform Engineering, SRE, DevOps, Customer Engineering

• Capability to articulate complex technical concepts in a clear manner

• Strong debugging and problem-solving abilities

• Comfortable with reading code, logs, APIs, Terraform, and infrastructure configurations

• Eager to learn about modern AI-driven development workflows

• Proficient in English

• Bonus: Contributions to open-source projects, Experience with developer tools or infrastructure platforms, Familiarity with Go, Rust, or Kotlin

🏝️ Benefits

• Competitive salary

• Flexible working hours

• Direct impact on customers

• Opportunities for professional development

• Work on a highly technical product