Senior Software Engineer, Full Stack – Member Experience

This is a fully remote position, open to applicants in California.

📋 Description

• Create AI-driven systems and user experiences that assist members in locating affordable, high-quality healthcare across various types and locations.

• Analyze and comprehend the diverse healthcare journeys of members, providing support through personalized and customized solutions.

• Recognize and utilize data relationships to offer members seamless and pertinent information.

• Evaluate user behavior and site usage metrics to enhance performance and prioritize initiatives.

• Work alongside engineering teams to define project scopes, break tasks into user stories, establish MVPs, and organize work into sprints.

• Lead a cross-functional team of engineers and product designers to deliver features in alignment with the roadmap.

• Contribute to enhancements in processes, documentation, and overall operational efficiency within the product team.

• Ensure that our system remains current and compliant with evolving insurance regulations.

⛳️ Requirements

• Over 5 years of experience in product management, particularly in search engine technology or user-facing applications.

• Proficiency in designing and developing intuitive, AI-enhanced search and user interfaces with a keen focus on design and user experience.

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a relevant field.

• Strong SQL skills for conducting independent data analysis and investigation.

• Basic understanding of AI and AI-driven development.

• Comprehensive knowledge of Agile development methodologies and Scrum practices.

• Exceptional analytical, troubleshooting, and problem-solving abilities.

• Capacity to decompose complex challenges into MVPs for quicker execution.

• Proficient in translating technical requirements for non-technical business stakeholders.

• Ability to organize and clarify complex and ambiguous situations effectively.

• Experience collaborating across functions and influencing a variety of stakeholders.

• Outstanding written and spoken communication skills.

• Enthusiasm for a data-driven, results-focused work culture.

• Prior experience in a dynamic, growth-oriented startup environment is advantageous.

🏝️ Benefits

• Competitive salary, bonus opportunities, and equity options.

• Comprehensive Medical, Dental, and Vision insurance plans.

• A 401k retirement savings plan.

• Paid vacation and company holidays.

• Opportunity to make a significant impact at a rapidly expanding mission-driven organization transforming healthcare in the U.S.