Senior Software Engineer – DevOps, Platform Engineering

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Oversee the architecture and operation of essential AWS infrastructure, including PBX systems, EKS, networking, IAM, VPC design, and secure environment isolation.

• Take ownership and enhance the Canary routing infrastructure for LRA using Traefik and GitOps methodologies.

• Sustain and optimize CI/CD workflows, which encompass GitHub-based CodeBuild jobs, artifact pipelines, and environment promotion processes.

• Manage and advance MTLS proxy infrastructure integrated with carrier systems.

• Supervise the HAProxy-based proxy fleet, including certificate lifecycle, root CA management, and IP-restricted ingress patterns.

• Guarantee secure and audited access to production systems, tokens, and root-level accounts.

• Lead incident response efforts, manage on-call rotations, and conduct postmortems; enhance SLA/SLO/SLI reliability metrics.

• Maintain and refine dependencies of production infrastructure, including version pinning and update schedules.

• Collaborate with AWS Support to optimize pricing, scaling settings, and resource utilization.

• Innovate developer workflows through simplified builds, replicable environments, blue/green and canary deployments, and feature flags.

• Develop internal tools and abstractions to enforce safety, configuration hygiene, and compliance.

• Direct infrastructure components relevant to SOC2, penetration testing, and Vanta-driven controls.

• Ensure auditability, traceability, secure credential storage, and alignment with enterprise security standards.

• Work in conjunction with AI Platform, Forward Deployed Engineering, and Product teams to make scalable infrastructure decisions.

• Mentor DevOps, platform, and backend engineers to elevate operational maturity.

⛳️ Requirements

• 8+ years of experience in DevOps, SRE, or platform engineering, focusing on operating production systems at scale.

• Extensive hands-on experience with AWS (EKS, IAM, VPC, ALB/NLB, CloudWatch, KMS).

• Strong expertise in Kubernetes, container orchestration, and managing multiple environments.

• Proficient in Terraform or other Infrastructure as Code (IaC) tools and GitOps workflows.

• Highly skilled in Python, Go, or Typescript for developing tooling, automation, and internal platform services.

• Familiar with Traefik, HAProxy, or comparable load-balancing and routing solutions.

• Knowledgeable about secure network architectures, MTLS, certificate hierarchies, and service-to-service authentication.

• Solid experience managing CI/CD systems, such as GitHub Actions and CodeBuild.

• Capable of leading incident responses, designing SLOs, and driving reliability for mission-critical systems.

• Excellent communication and leadership abilities in distributed team settings.

• Strong preference for candidates based in Boston or San Francisco; open to remote candidates within the U.S.

🏝️ Benefits

• Equity

• Remote work option available within the U.S.

• Hybrid work arrangement offered

• Salary range for Boston: $180,000-$240,000

• Salary range for San Francisco: $190,000-$250,000