Site Reliability Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Take charge of and oversee production incidents that affect Redis Enterprise clusters in the Azure cloud.

• Diagnose intricate issues across distributed systems and lead root cause analyses and resolutions.

• Collaborate with R&D and Product teams to address bugs and contribute to product enhancements.

• Propel long-term reliability improvements through operational insights.

• Engage in a 24/7 on-call rotation as part of a global follow-the-sun team.

• Design and create code-driven automation tools, internal platforms, and data workflows utilizing cloud services and AI-assisted development tools.

• Develop and sustain services focused on incident management, reporting, and fleet-level insights.

• Improve observability and monitoring using Prometheus, Grafana, and Azure Monitor.

• Create AI-driven systems for data enrichment, anomaly detection, and automated troubleshooting.

• Continuously enhance incident response procedures and system reliability at scale.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).

• A minimum of 4 years in Site Reliability Engineering (SRE), Cloud Operations, or Infrastructure Engineering.

• Demonstrated experience in troubleshooting production systems at scale.

• Practical experience with major cloud providers: AWS, Azure, and GCP.

• Strong knowledge of Linux/Unix systems.

• Comprehensive understanding of networking fundamentals, including TCP/IP.

• Experience with monitoring tools such as Prometheus, Grafana, ELK, Splunk, Azure Data Explorer, and KQL.

• Proficient scripting/programming skills in Python and Bash.

• Experience with AI-assisted development tools.

• Familiarity with Git, GitLab, and Azure DevOps.

• Capability to design and implement scalable, maintainable automation solutions within a production environment.

• Knowledge of Redis or other NoSQL databases is an advantage.

• Experience with Terraform or Pulumi is a plus.

• Cloud and Linux certifications are a plus.

• Familiarity with C# and other programming languages is a plus.

• Experience in regulated environments such as Sovereign Cloud is a plus.

• Successful completion of a background check is required.

• Legal eligibility to work in India.

🏝️ Benefits

• Equal employment opportunities and a strong commitment to a diverse and inclusive workplace.

• Reasonable accommodations for applicants with mental and/or physical disabilities.

• Remote work arrangement.