Senior Software Engineer, Cloud Growth

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead the comprehensive technical design and implementation of services that facilitate customer acquisition, onboarding/offboarding, and revenue operations.

• Establish and enhance the architecture for high-throughput, fault-tolerant metering and billing systems.

• Collaborate with Finance, RevOps, Sales, and Support to convert business requirements into robust, scalable solutions.

• Develop account lifecycle processes that encompass acquisition, activation, expansion, billing, suspension, dunning, and offboarding.

• Manage integrations and pipelines that align control-plane state with CRM, support, analytics, and BI systems.

• Design customer-facing usage APIs, cost reporting mechanisms, and billable-action metrics.

• Construct and maintain distributed data systems with guarantees of correctness, along with monitoring, alerting, dashboards, and runbooks.

• Elevate engineering standards through code and design reviews, as well as operational readiness assessments.

• Mentor engineers, remove obstacles to execution, and promote ownership and continuous learning.

• Enhance customer workflows through automation, tooling improvements, and platform advancements.

⛳️ Requirements

• Extensive experience in designing and delivering production-quality backend systems, preferably within cloud environments.

• Strong expertise in at least one systems/backend programming language; Go is preferred.

• Proven experience in building and managing distributed systems, with a focus on concurrency, reliability, scalability, consistency, and failure management.

• Practical knowledge of data pipelines and storage solutions such as Postgres, Redshift, Kafka/Kinesis, and S3-compatible systems.

• Experience in integrating and reconciling with third-party SaaS platforms, focusing on idempotency, drift detection, and recovery strategies.

• Familiarity with production operations, including observability, incident response, performance optimization, on-call readiness, and continuous delivery processes.

• Proven ability to collaborate effectively across Finance, RevOps, Sales, and Support teams.

• Excellent written and verbal communication skills, including the ability to create design documentation and articulate trade-offs.

• A builder mindset with a focus on streamlining complex workflows and enhancing tooling.

🏝️ Benefits

• Equity.

• High-impact ownership over systems directly linked to revenue, customer lifecycle, and platform scalability.

• A collaborative engineering culture that prioritizes quality, pragmatism, and measurable outcomes.

• Access to exceptional technical colleagues in a feedback-rich environment.

• Lean processes that allow for autonomy without unnecessary bureaucracy.

• A strong emphasis on reliability and operational excellence, balanced with the ability to iterate rapidly.

• Opportunities for mentorship and thoughtful design.

• Reasonable accommodations for individuals with disabilities.

• Option to opt-out of interview recording without affecting candidacy.