Senior Site Reliability Engineer – EMEA

This is a fully remote position, open to applicants in United Kingdom, +7 more countries.

📋 Description

• Develop and oversee processes to ensure the reliability, availability, scalability, and performance of ClickHouse Cloud infrastructure.

• Collaborate with teams including Control Plane, Data Plane, Core, Security, Support, Operations, and other engineering departments.

• Design and implement distributed systems that are scalable, secure, highly available, and fault-tolerant.

• Take ownership of incident management and response procedures.

• Conduct blameless postmortems and champion continuous improvement of Cloud services.

• Create software platforms and tools to enhance operational and engineering efficiency.

• Set and manage Service Level Objectives (SLOs) and Service Level Agreements (SLAs) for ClickHouse Cloud.

• Implement monitoring and alerting systems throughout the ClickHouse Cloud infrastructure.

• Enhance incident response and postmortem processes, including customer communication.

• Continuously work to improve the reliability and performance of ClickHouse services.

• Plan and lead Chaos initiatives across Engineering teams.

• Oversee on-call processes and escalation best practices to reduce downtime.

⛳️ Requirements

• Bachelor’s or Master’s degree in Computer Science or a related discipline.

• Minimum of 8 years of experience in Site Reliability Engineering or a similar field.

• Practical experience with Go and/or Python programming languages.

• Strong familiarity with AWS, Azure, or Google Cloud Platform.

• Excellent understanding of distributed databases and SQL; experience with ClickHouse is a significant advantage.

• Hands-on experience with Kubernetes or Docker Swarm technologies.

• Significant experience with Ansible, Terraform, or Puppet.

• Strong problem-solving capabilities and proficiency in production debugging.

• A passion for efficiency, availability, scalability, and data governance.

• High degree of responsibility, ownership, and accountability.

• Exceptional communication and interpersonal abilities.

🏝️ Benefits

• Flexible work environment with remote-friendly arrangements.

• Employer contributions towards healthcare coverage.

• Stock options available for every new team member.

• Flexible time-off policy in the US.

• Generous time-off benefits in other countries.

• USD$500 allowance for home office setup for remote employees.

• Opportunities to engage in company-wide offsites and global gatherings.