Senior Site Reliability Engineer – Cloud Platform

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Ensure the reliability, availability, and performance of both production and pre-production environments.

• Monitor the health of the platform while enhancing alerting, automation, and operational processes.

• Address production incidents, engage in root cause analysis, and implement lasting improvements.

• Design, construct, and refine observability solutions utilizing metrics, logs, traces, and dashboards.

• Collaborate with software engineers to enhance application reliability throughout the development lifecycle.

• Create and maintain operational documentation, troubleshooting guides, and runbooks.

• Automate repetitive operational tasks to boost efficiency and minimize manual intervention.

• Participate in on-call rotations while consistently enhancing incident response processes.

• Advocate for reliability engineering principles, operational excellence, and continuous improvement across engineering teams.

⛳️ Requirements

• A Bachelor's or Master's degree in Engineering, Computer Science, or a related discipline.

• Significant experience operating Kubernetes or other container orchestration platforms.

• Experience in supporting large-scale production services.

• Practical experience with AWS.

• Familiarity with Prometheus, Grafana, and ELK.

• Strong scripting abilities in Bash, Python, or Go.

• Experience managing Linux-based production environments.

• Knowledge of Infrastructure as Code or configuration management tools such as Terraform or Ansible.

• A solid understanding of networking fundamentals (TCP/IP, DNS, load balancing, routing).

• Exceptional troubleshooting, communication, and collaboration skills.

• A proactive attitude with a passion for automation and reliability.

• Nice to have: experience with SIP or VoIP technologies.

• Nice to have: familiarity with MySQL or PostgreSQL.

• Nice to have: experience with Redis or other NoSQL databases.

🏝️ Benefits

• Flexible remote working environment.

• Professional development opportunities, including training and technical learning.

• Opportunity to work on cutting-edge cloud technologies utilized by customers globally.

• Collaborative engineering culture emphasizing knowledge sharing and continuous improvement.

• Modern Apple equipment provided.

• An inclusive and respectful workplace.