This is a fully remote position, open to applicants in United States, +5 more countries.

📋 Description

• Establish Site Reliability Engineering (SRE) as a fundamental function at Laravel, laying the groundwork from scratch.

• Design, construct, and maintain a multi-region Kubernetes infrastructure along with globally distributed systems.

• Address operational challenges through software solutions to minimize manual intervention (toil) for product teams.

• Develop and implement monitoring, logging, and alerting systems utilizing Prometheus, Grafana, and Loki.

• Collaborate with product leads and SecOps to foster a culture of shared responsibility for reliability.

• Choose an SLO monitoring solution within the first 30 days of employment.

• Assist teams in identifying Service Level Indicators (SLIs) and working with Service Level Objectives (SLOs).

• Create data-driven SLOs across various engineering teams.

• Identify SLIs, assess existing Service Level Agreements (SLAs), formulate SLOs, and educate teams on error budgets.

⛳️ Requirements

• Extensive experience in Linux system administration and cloud platforms, particularly AWS.

• Proficiency in Kubernetes, Docker, and managing infrastructure using Terraform.

• Capability to resolve issues with software and scripting, utilizing languages such as PHP, Bash, or Go.

• Intelligent and passionate approach to troubleshooting, with the ability to break down complex systems into manageable components.

• Experience in defining SLOs, SLIs, SLAs, capacity planning, and performance optimization.

• Dedication to documentation, cross-team collaboration, and adopting an automation-first mentality.

• Prior experience with the Laravel framework and its existing product suite is highly desirable.

• Familiarity with Prometheus, Grafana Mimir, and Grafana Loki for metrics storage and alerting.

🏝️ Benefits

• Join a small, close-knit team where every developer plays a vital role.

• Enjoy a fully remote and globally distributed working environment.

• Opportunity to attend Laracon conferences worldwide.

• Comprehensive health care plan (Medical, Dental & Vision).

• Paid time off for vacation, sick leave, and public holidays.

• Family leave options (Maternity, Paternity).

• Pension plans as applicable in local jurisdictions.

• Performance-based bonus plan.

• Company equity.