Senior Site Reliability Engineer

This is a fully remote position, open to applicants in Idaho.

📋 Description

• Act as the primary owner for the reliability, availability, performance, operability, and capacity of one or more production services.

• Deploy, operate, maintain, and consistently enhance production services within Autodesk GovCloud environments.

• Collaborate with engineering teams to ensure services are designed with a focus on reliability, scalability, security, and operability.

• Define and implement reliability practices, including SLOs/SLIs, error budgets, production readiness reviews, service evaluations, and operational health assessments.

• Create automation to enhance deployment safety, operational efficiency, incident response, and service recovery.

• Design, develop, and sustain software, automation, and tools that bolster the reliability, scalability, and efficiency of production systems.

• Implement and enhance monitoring, alerting, logging, tracing, and observability capabilities across the supported services.

• Lead and engage in incident response, troubleshooting, and post-incident reviews focused on learning and continuous improvement.

• Develop and maintain operational documentation, runbooks, and recovery procedures.

• Scale and improve resilience testing and Gameday practices to validate system behavior, recovery capabilities, and operational readiness.

• Continuously identify and eliminate operational toil through software engineering, automation, and process enhancements.

• Ensure supported services remain compliant with Autodesk's security, privacy, and regulatory requirements, including FedRAMP and related controls where applicable.

• Participate in a 24x7 on-call rotation for production services.

• Operate effectively in a fast-paced environment while contributing to the establishment and maturation of operational excellence practices for Autodesk GovCloud.

⛳️ Requirements

• B.S. or higher in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

• Over 7 years of experience in Site Reliability Engineering, Software Engineering, Platform Engineering, Cloud Infrastructure, or Production Operations.

• Experience in operating and supporting customer-facing production services in large-scale cloud environments.

• Strong grasp of reliability engineering principles, including SLOs/SLIs, observability, incident management, capacity planning, production readiness, and automation.

• Familiarity with AWS, Azure, or other public cloud platforms.

• Proficient in developing automation using languages such as Python, Go, Java, PowerShell, Bash, or similar.

• Experience with Infrastructure as Code, CI/CD pipelines, deployment automation, and modern cloud operations practices.

• Understanding of security, compliance, and operational risk management in production environments.

• Excellent written and verbal communication skills.

🏝️ Benefits

• Health and financial benefits.

• Time away.

• Everyday wellness.