Senior SDR, Sales Development Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify and qualify new business opportunities through proactive outreach (email, phone, LinkedIn, and other channels) and follow up on inbound leads, focusing on health tech vendors, health systems, payers, and EHR partners. Utilize AI-powered sequencing and prospecting tools to enhance the scale of outreach while maintaining personalization.

• Employ AI tools to quickly synthesize account intelligence — including EHR environments, recent funding, hiring signals, news, and product announcements — and convert this research into highly personalized, contextually relevant outreach at scale.

• Utilize AI writing and personalization tools (e.g., Claude, Clay) to draft, test, and refine outbound messaging across various channels. Begin with AI-generated drafts, then apply your knowledge of healthcare to ensure accuracy, authenticity, and appeal to both technical and clinical buyers.

• Track and respond to intent signals — including job postings, changes in tech stacks, regulatory activities, conference attendance, and EHR migrations — using AI-enhanced data platforms to prioritize and time outreach for optimal relevance.

• Cultivate relationships with various stakeholders at target accounts (technical, clinical, and business personas) to enhance awareness and improve meeting conversion rates.

• Work closely with assigned Account Executives to align on territory strategy, prioritize accounts, and guarantee a smooth transition of qualified opportunities. Share AI-driven account research and insights to bolster collaborative planning.

• Keep precise and current records of all prospect interactions, sequences, and pipeline activities in Salesforce. Leverage AI tools to aid with CRM updates, activity logging, and data enrichment to lessen administrative workload and maintain data integrity.

• Provide field intelligence regarding prospect objections, competitive dynamics, and market trends to Sales leadership, Marketing, and Product teams. Use AI tools to detect patterns in outreach performance and reveal insights that refine Redox’s go-to-market strategy.

• In your role as a Senior SDR, elevate the team’s proficiency with AI tools by sharing playbooks, prompt frameworks, and best practices. Demonstrate responsible and effective utilization of AI within a healthcare sales environment.

⛳️ Requirements

• 2–4+ years of outbound sales development experience, preferably in a SaaS or health-tech setting, with a proven history of meeting or exceeding quotas.

• Understanding of the healthcare technology landscape, including EHR systems, interoperability standards (HL7, FHIR), and common challenges faced by health tech vendors and health systems.

• Practical experience using AI tools within a sales development process, including AI-assisted writing and personalization (e.g., ChatGPT, Claude), data enrichment, research platforms, and intent signal tools. Ability to critically evaluate AI output — knowing when to utilize, edit, or disregard it.

• Proven capability to create and implement multi-channel outbound sequences that yield a qualified pipeline. Comfortable with high-volume outreach alongside thoughtful personalization, including AI-assisted personalization at scale.

• Excellent written and verbal communication skills, with the capacity to clearly express the Redox value proposition to both technical and business audiences. Able to produce engaging, human-like outreach even when starting with AI-generated content.

• Familiarity with pipeline metrics, conversion rates, and the SDR’s role within the larger revenue framework. Ability to prioritize actions based on pipeline contribution goals.

• A clear commitment to continuous improvement — open to feedback, proactive in skill development, and genuinely curious about healthcare data and the evolving landscape of AI tools.

🏝️ Benefits

• 100% remote-first culture (must be based in the US)

• Unlimited Flexible Time Off

• 15+ Observed Holidays

• Rest & R^Charge days (guaranteeing a 3-day weekend each month)

• R^Charge (6 weeks paid sabbatical + stipend)

• 401k match 50% for up to 8% starting on Day 1

• Medical/Dental/Vision Benefits available on Day 1

• HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program

• Paid Parental Leave (16 weeks)

• Productivity Stipend & Wellness Fund

• Redox Issued MacBook

• Virtual and/or in-person Team & Company Events

• Stock Options

• Employee Referral Bonus Program