Senior Salesforce Engineer – Administrator

This is a fully remote position, open to applicants in Brazil, +1 more country.

📋 Description

• Ensure the accuracy and reliability of data throughout the lead lifecycle.

• Set data standards, eliminate duplicate records, address integrity issues at their origin, and oversee record ownership.

• Oversee user onboarding and offboarding, record reassignment, profile management, permission sets, and report folder access.

• Maintain and enhance custom code, including Lightning Web Components, Apex controller classes, and Apex triggers.

• Develop scalable Sales Cloud solutions utilizing Flows and custom objects.

• Implement changes via VS Code and the Salesforce CLI.

• Create and manage custom reports, executive dashboards, KPI tracking, and components for pipeline and advisor transition forecasting.

• Act as the primary Salesforce resource for staff members.

• Collect requirements, prioritize requests, troubleshoot issues, and provide training.

• Document code, data sources, calculated fields, manual inputs, and business rules.

• Maintain technical operating guides, standard operating procedures (SOPs), recorded walkthroughs, and a context library for employees and AI tools.

• Enhance and sustain Salesforce connections with MuleSoft, QuickBooks, and DocuSign, including monitoring and error management.

• Design and implement an integration to capture, categorize, and route leads from Facebook and Instagram into Salesforce.

• Identify automation opportunities and develop workflows using Claude or other LLMs in conjunction with Salesforce data.

• Implement data privacy and security measures while assessing Agentforce for business value.

• Manage Salesforce configuration, objects, fields, validation rules, security, and release management.

• Collaborate with leadership on the Salesforce roadmap and work with external vendors.

• Function as an individual contributor without direct reports, partnering with the COO, CFO, senior data analyst, internal teams, and external vendors.

⛳️ Requirements

• Over 10 years of hands-on experience in Salesforce development and administration; exceptional candidates with slightly less experience may be considered.

• Profound expertise in Sales Cloud, Lightning Web Components, Apex controller classes, SOQL, Apex triggers, Flows, and custom object data modeling.

• Experience in deploying changes using VS Code and the Salesforce CLI.

• Excellent written and verbal communication skills in English.

• Ability to clearly explain technical concepts and support users across the organization.

• Capability to independently inherit, comprehend, document, maintain, and enhance code created by others.

• Experience in designing and maintaining Salesforce integrations using REST/SOAP APIs, middleware, or native connectors.

• Strong background in building complex custom reports and dashboards for executive stakeholders.

• Willingness and capability to develop LLM-powered workflows using Salesforce data, demonstrating sound judgment regarding data privacy and security.

• Strong data management skills, including cleansing, migration, deduplication, record ownership, governance, and access controls.

• Ability to translate business needs from non-technical stakeholders into practical, sustainable technical solutions.

• Reliable high-speed internet connection and a professional remote work environment.

• Availability for collaboration during U.S. Eastern business hours.

• Only resumes submitted in English will be considered.

• Nice to have: hands-on experience in building AI or LLM-powered workflows using Claude or similar models, including prompt design and API-based orchestration.

• Nice to have: familiarity with Agentforce, Einstein, or other Salesforce AI functionalities.

• Nice to have: Salesforce certifications such as Platform Developer I/II, Administrator, Platform App Builder, or Sales Cloud Consultant.

• Nice to have: experience in supporting sales-driven environments, outbound calling teams, long sales cycles, or recruiting operations.

• Nice to have: experience in financial services, wealth management, or transitions for financial advisors.

• Nice to have: familiarity with MuleSoft, QuickBooks Online, DocuSign, Meta lead generation, dialer tools, or payment platforms such as Stripe.

🏝️ Benefits

• Fully remote work opportunity.

• Flexible work schedule.

• Expected core overlap between 8:30 AM–6:30 PM ET.

• Chance to initiate or advance a career with a young, rapidly growing company.

• Opportunities for growth, autonomy, and significant impact.

• Support for long-term success.