Senior Salesforce Administrator

This is a fully remote position, open to applicants in Romania.

📋 Description

• Assist clients in the ongoing enhancement and optimization of their Salesforce platform.

• Collect requirements and feedback, and design scalable solutions based on best practices.

• Oversee the product roadmap.

• Manage all aspects of user and license administration, including the setup and deactivation of new users, roles, profiles, permissions, public groups, organization-wide defaults (OWD), and sharing rules.

• Implement Salesforce configuration changes, such as Workflow, Process Builder, Flow, and assignment rules.

• Possess a foundational understanding of triggers and Apex code.

• Manage the sandbox environment.

• Identify and gather requirements, translating them into scalable, best practice solutions.

• Develop a platform roadmap and prioritize tasks while collaborating with stakeholders.

• Oversee communication regarding platform changes to end users and stakeholders.

• Manage data to enhance the quality of Salesforce data.

• Conduct proactive system maintenance, including Security Reviews, Release Updates, and Health Checks.

• Address user support tickets and work on improving user adoption.

• Provide training for new users and ongoing training for existing users.

• Manage integrated applications and third-party vendors.

⛳️ Requirements

• Extensive knowledge of Salesforce products with a minimum of 5+ years of hands-on Salesforce Administration experience, specifically with Sales Cloud or other Salesforce products.

• Certified Salesforce Administrator.

• Additional Salesforce certifications such as Advanced Administrator or Platform App Builder are a plus.

• Bachelor’s or postgraduate degree, or equivalent professional qualification.

• A proactive approach to enhancing the platform.

• Ability to design scalable, best practice solutions.

• Excellent skills in building relationships.

• Capability to communicate effectively with stakeholders at all levels.

• Skilled in translating requirements into technical solutions.

• Experience in change management and governance.

• Training experience for end users and key stakeholders.

• Proficient in technical documentation.

• Available and responsive to inquiries.

• Experience in implementing Salesforce configuration changes.

• Familiarity with DevOps and release management practices.

🏝️ Benefits

• Comprehensive national health insurance through Regina Maria.

• Meal Tickets valued at 15 RON for each working day.

• Gifts provided for major national holidays.

• Team discounts on sports & wellness, banking, restaurants, etc.

• Company merchandise such as backpacks and T-shirts.

• Access to modern office facilities.

• Performance bonuses awarded at the end of the year.

• Employee referral bonuses.

• Bonuses for personal events like weddings and childbirth.

• Additional vacation days based on tenure with the company.

• Flexible working hours.

• Opportunities for onsite visits to clients' offices and delivery centers.