Salesforce Administrator

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Oversee and configure Salesforce platforms, including Sales and Service Cloud.

• Manage user permissions, encompassing profiles, roles, permission sets, and the security hierarchy.

• Design and uphold custom objects, fields, page layouts, and Lightning Record Pages to facilitate business operations.

• Create and maintain automation processes utilizing Salesforce Flow, assignment rules, and validation rules.

• Assist in the integration of Salesforce with current tools such as Jira, Mautic, Google Workspace, etc.

• Provide support, training, and onboarding for users regarding Salesforce best practices and system capabilities.

• Perform regular system audits to maintain data integrity and monitor key sales/support KPIs through reports and dashboards.

⛳️ Requirements

• **You are a perfect match if you possess:**

• Strong expertise in Salesforce administration (Sales and Service Cloud).

• Experience with process automation, data modeling, and the configuration of security models (Roles, Profiles, Permission Sets).

• Knowledge of data migration, import/export processes, and data quality assurance.

• Familiarity with integration patterns and APIs (for example, Jira integration).

• Excellent communication skills, emphasizing process optimization and stakeholder support.

• Proficiency in English (B2+).

🏝️ Benefits

• **Why do talents choose and stay at MMDSmart?**

• Take advantage of working in a company that values:

• **Your Wellness:** Access to mental health programs, comprehensive medical insurance, and a sports card*.

• **Your Happiness:** Enjoy the camaraderie of great teammates, a welcoming atmosphere, strong mentorship, and various bonuses & corporate gifts.

• **Your Development:** Benefit from free educational events & courses, along with English classes featuring native speakers.

• **Your Career:** Focus on your professional growth within a nurturing environment.

• **Work-Life Balance:** Choose your working arrangement – remote, office-based, or hybrid – and participate in team-building activities.

• Think this role is meant for you? Don’t hesitate to apply; we’re excited to see what you bring!

• Equal-Opportunity Employment

• We are an equal opportunity employer dedicated to fostering a diverse and inclusive workplace. All qualified candidates will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.