Senior Sales Solution Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Serve as the technical lead for intricate customer engagements

• Lead pre-sales discussions, determine technical needs, and develop solution strategies

• Design and deliver customized presentations to key stakeholders of the customer

• Collaborate with global services teams to transition essential account information

• Stay actively engaged in the handoff process from pre-sales to implementation

• Draft internal documentation pertaining to solution strategies

• Provide technical responses to requests for proposals (RFPs)

• Identify internal efficiencies and keep abreast of best practices and market trends

• Represent Hyland at trade shows, industry conferences, and events

• Mentor, coach, and train fellow team members while providing constructive feedback

• Work alongside product development for solution improvements

• Offer leadership insights regarding the technical capabilities of the team

⛳️ Requirements

• Bachelor's degree in a relevant field such as Management Information Systems or Computer Science, or an equivalent blend of education and experience sufficient to effectively perform the primary responsibilities of the position

• Extensive experience in technical sales with pertinent industry or technology knowledge

• Practical experience with Enterprise Content Management (ECM)

• Familiarity with general software implementation methodologies

• Capability to create and deliver engaging, informative, and persuasive presentations

• Strong collaboration skills with the ability to build rapport, earn trust, and achieve consensus among stakeholders

• Proficiency in managing projects to completion in a fast-paced, deadline-oriented environment

• Dedication to ongoing professional development

• Willingness to travel up to 60% of the time

• Experience as a subject matter expert or technical spokesperson at industry trade shows, conferences, or events

• Familiarity with SaaS or cloud-based enterprise software platforms and modern integration architectures

• Experience mentoring or coaching junior staff in a pre-sales or solutions engineering context

• Exposure to working with global or cross-functional teams across various time zones

• Understanding of current market trends, competitive landscapes, and emerging technologies in the enterprise content management sector

🏝️ Benefits

• Career development resources

• Wellbeing programs

• Innovation practices

• Inclusive workplace culture

• Employee initiatives and giving campaigns supported by the company