Senior Sales Engineer – Major Accounts

This is a fully remote position, open to applicants in United States, +1 more state.

📋 Description

• Oversee designated Tier 2 Major Accounts to nurture ongoing business relationships and drive revenue growth.

• Discover and develop new opportunities within the assigned accounts.

• Build trusted relationships with both technical personnel and senior management.

• Design and implement network and cloud solution architectures that align with client specifications and desired outcomes.

• Spearhead advanced solutions for customer interaction, network analytics, operational automation, and relevant AI-driven initiatives.

• Integrate cloud SaaS solutions with customer BSS/OSS frameworks.

• Support customers in configuring and testing hardware and software platforms during lab trials, field trials, and in production environments.

• Provide technical presentations and demonstrations to technical teams, senior management, and C-level executives.

• Aid in the preparation and response to RFIs and RFPs.

• Act as a representative of the company by sharing expertise in solutions and monitoring industry technologies and trends.

• Collaborate with cross-functional teams on product development, education, training, testing, and demonstration improvements.

• Work alongside Sales on technical presentations and strategic account planning.

• Create and enhance solution playbooks, interoperability guides, and best practices for Tier 2 Major Accounts.

⛳️ Requirements

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related field (BSEE or BSCS preferred).

• Experience with Tier 1 and Tier 2 service providers or Open Access service providers is highly preferred.

• Industry certifications such as Wi-Fi, MEF, Cisco, Juniper, or Cloud Computing Professional Certification are advantageous.

• Strong understanding of Layer 2 and Layer 3 broadband access network architectures and fiber-based broadband access systems, including XGS-PON and GPON.

• Knowledge of Wi-Fi technology and in-home network solutions, including Wi-Fi 6, Wi-Fi 7, and mesh networking.

• Comprehension of service provider network architectures and technologies, including BNG, MPLS, L2/L3 access, and photonic transport.

• Proficiency with service provider routing protocols such as BGP, OSPF, ISIS, and SR, and transport functions like L2/3 VPN.

• Familiarity with broadband CPE management protocols and standards: TR-069/CWMP, TR-369/USP, TR-181, TR-098, and TR-157.

• Working knowledge of systems integration technologies including RESTful APIs and JSON.

• Awareness of cloud-based SaaS, software-defined networking, and AI/ML frameworks.

• Proven excellence in customer engagement and relationship management.

• Exceptional interpersonal, presentation, written communication, and public speaking skills.

• Proactive self-starter with the ability to drive change effectively.

• Strong work ethic, determination, integrity, and urgency to meet deadlines and achieve results.

• Willingness and capability to travel within North America up to 50% of the time.

• A valid driver's license is required.

• Position is located in the United States or Canada.

🏝️ Benefits

• Position is remote-based.

• In-person meeting required as part of the recruitment and hiring process.

• Benefits information will be provided during recruitment via the benefits link.