Senior Sales Engineer – DevTools

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Collaborate with Account Executives throughout the entire sales process, from technical exploration and demonstrations to proof-of-concept trials and proposal assistance, to validate solution value and secure business deals.

• Perform comprehensive discovery to grasp customer infrastructure, workflows, and business goals; align findings with targeted solutions that clearly illustrate return on investment (ROI).

• Create and present engaging technical presentations, workshops, and proof-of-concept initiatives tailored to both executive and engineering audiences.

• Act as the internal advocate for the customer, working with Product, Marketing, Support, and Professional Services teams to gather feedback and influence roadmap and project priorities.

• Assess customer environments and offer architectural advice on solution suitability, implementation strategies, risk considerations, and compliance issues.

• Contribute to the wider technical community by participating in conferences, webinars, blog writing, and open-source projects, including active involvement in relevant initiatives and communities.

• Assist in lead generation and pipeline growth alongside territory managers, including participation in trade shows and introductory technical sessions.

⛳️ Requirements

• Bachelor's or Master's degree in Computer Science or a related field; over 5 years of experience in a customer-facing technical role (pre-sales, solutions engineering, professional services delivery, or technical support leadership).

• Practical experience with Java and/or C/C++ enterprise development; ability to reason about performance, build toolchains, debug complex systems, and utilize build acceleration tools such as JRebel.

• Solid Linux expertise with a robust understanding of the enterprise Linux ecosystem, including upstream/downstream repository structures, distribution variations (RHEL/Rocky/Debian/SLES), and deployment patterns across on-premises, cloud, and hybrid environments.

• Proven experience in adopting and supporting open-source software, including active community involvement through coding, documentation, or presentations; familiarity with CNCF technologies (e.g., Kubernetes, Kafka, Elasticsearch, Redis, Vault) and middleware stacks (e.g., Tomcat, ActiveMQ, Apache Camel) is highly advantageous.

• Experience with cloud platforms (AWS, Azure, etc.); comprehension of cloud-native architectures, resource deployment models, and hybrid/bare-metal trade-offs. Familiarity with CI/CD pipelines and DevOps tools (Jenkins, GitHub Actions, GitLab CI, Ansible, Terraform, Nexus/Artifactory) is essential.

• Proficient in containerization and virtualization at a significant scale (Docker, Podman, Kubernetes, OpenShift; Vagrant, KVM/QEMU, Proxmox).

• Knowledge of HPC, scientific computing, or performance engineering scenarios, including advanced debugging tools like TotalView and foundational libraries for machine learning and predictive analytics, is a valuable differentiator.

• Strong theoretical understanding of both SQL and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB, Cassandra) and awareness of their appropriate applications; practical experience is preferred.

• Demonstrated ability to communicate complex technical ideas clearly to diverse audiences, with excellent demonstration skills, confident written communication, and experience drafting technical proposals or RFP responses.

• A genuine enthusiasm for aiding developers' success, with insight into how AI-assisted development workflows, advanced tools, and productivity platforms lead to measurable team outcomes; self-motivated and adaptable, comfortable learning quickly about new technologies and working across time zones in a distributed team setting.

🏝️ Benefits

• Medical

• Dental

• Vision

• Retirement benefits

• Life insurance

• Wellness programs

• Total time off

• Other employee perks